ASOS customers receive suspicious notification claiming hack

Summarised from 7 outlets · Updated 6 Oct, 10:38 · Archive

ASOS app users received a notification claiming hackers had compromised the company's systems and threatening to leak information.

ASOS app users received notifications claiming the online fashion retailer had been hacked. The messages threatened to leak the company's information and referenced a 'Snowflake instance', referring to the cloud computing platform used to store data. The notifications appeared to address ASOS management directly, stating that hackers had 'fully compromised' their systems.

Multiple users reported receiving the notification, with reports suggesting it may have been sent to app users on iOS. The alert contained demands for the company to engage with the sender, threatening information would be leaked if they did not comply.

The nature of the notification raised questions about its authenticity. It was unclear whether the message represented a genuine security breach, a test of ASOS's internal alert systems, or a false alarm. No immediate statement from ASOS clarified the situation or confirmed whether any customer data had been compromised.

Snowflake is a major cloud platform used by many companies for storing and processing data. A compromise of such a system could potentially affect customer information stored on the platform. However, the contents and origin of the notification required verification before any security incident could be confirmed.

How it is being reported

• Asos is 'hacked' after customers receive message threatening to leak their dataDaily Mail · 6 Oct, 10:39
• Asos hack fears after thousands of shoppers sent sinister phone messageMetro · 6 Oct, 10:26
• ASOS 'hacking' fears as customers sent alarming message - 'fully compromised'Daily Express · 6 Oct, 10:26
• Has ASOS been hacked? Customers concerned after receiving alertEvening Standard · 6 Oct, 10:21
• ASOS 'Snowflake Hack': App Users Report 'Scary' NotificationHuffPost UK · 6 Oct, 10:18
• ASOS customers sent bizarre ‘hacked’ notification threatening information leakThe Mirror · 6 Oct, 10:17
• Asos hack: Customers of online shopping site and app sent bizarre, threatening notificationIndependent Tech · 6 Oct, 10:07

In this story: ASOS · Snowflake

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem