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Epsom and St Helier NHS Trust leadership rated as needing improvement

Summarised from 2 outlets · Updated 22 Oct, 18:15 · Archive

The Care Quality Commission has rated Epsom and St Helier University Hospitals NHS Trust leadership as requiring improvement over patient safety concerns.

The Care Quality Commission (CQC) has criticised Epsom and St Helier Hospital bosses over patient safety, staff bullying and worsening workforce inequalities. The inspection in May found 'limited evidence' that leaders had acted quickly enough to reduce the potential for avoidable harm despite known issues in maternity, surgery and accident and emergency services.

CQC deputy director of hospitals in London Antoinette Smith said inspectors found 'shortfalls in safety management and ensuring a consistent standard of care and strategic focus across its sites'. She explained that although the trust had set up a model for how its sites and services should be managed, its main hospitals had different organisational structures which impacted on leaders' ability to identify and respond to issues. The trust was aware of this inconsistency and had plans to address it, she added.

Inspectors also found more needed to be done to tackle bullying and harassment, particularly involving disabled staff and those with long-term conditions. Disparities in the workforce had worsened, the CQC found.

Epsom and St Helier NHS Trust leadership rated as needing improvement
Image: Croydon Guardian

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In this story: Care Quality Commission · Epsom and St Helier University Hospitals NHS Trust · Antoinette Smith

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