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Government acts on private parking charges with new driver protections

Summarised from 2 outlets · Updated 20 Oct, 15:02 · Archive

The Government is introducing a Private Parking Code of Practice giving motorists new rights to challenge unfair private parking charges.

The Government has announced a Private Parking Code of Practice to give motorists new rights to challenge unfair private parking charges from private parking providers. The code will guarantee drivers five minutes to decide whether to park and ten minutes to leave a car park without facing a penalty once their session ends.

Charges will be cancelled on appeal for honest mistakes such as stopping briefly to check directions, as well as for issues beyond drivers' control including vehicle breakdowns, medical emergencies or broken ticket machines. For genuine driver errors such as forgetting parking permits or entering registration numbers incorrectly, the maximum charge on appeal will be £20.

Chester North and Neston MP Samantha Dixon welcomed the announcement, saying she had received numerous complaints from constituents charged for brief car park visits. She cited examples including a constituent fined £100 after entering a car park, finding no space and leaving immediately, and another fined £60 after entering their registration number incorrectly. Ms Dixon said the changes would limit fines and give motorists greater flexibility.

Government acts on private parking charges with new driver protections
Image: Chester Standard

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How it is being reported

In this story: Samantha Dixon · Chester North and Neston · Ministry of Housing, Communities and Local Government

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