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McDonald's Hay Hill branch reopens after major revamp

Summarised from 2 outlets · Updated 22 Oct, 13:03 · Archive

A McDonald's on Hay Hill has reopened following a major renovation designed to speed up service.

A McDonald's on Hay Hill has reopened following a major revamp aimed at speeding up service. The renovation includes removal of the front counter, a dedicated space for delivery drivers, a larger kitchen assembly area and improved staff facilities.

McDonald's said the changes are designed to better cater for customers ordering through digital channels, including the McDonald's app, while also improving the dine-in experience. The front counter redesign is intended to reduce congestion around self-service touchscreens, shorten queues and free up more seating space.

Carol Rogerson, the franchisee who owns and operates the Hay Hill restaurant, said the dining area is now more contemporary with separate facilities for dine-in customers and delivery drivers. 'I'm proud to reinvest in our Hay Hill restaurant,' Rogerson said. 'It's exciting to see the fresh new look and feel and I'm confident the changes will not only benefit our customers but also our restaurant team.'

McDonald's Hay Hill branch reopens after major revamp
Image: Eastern Daily Press

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In this story: McDonald's · Hay Hill · Carol Rogerson

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