Wiltshire Council uses AI to handle AI-generated complaints

Summarised from 2 outlets · Updated 27 Sept, 23:42 · Archive

Wiltshire Council is using AI tools to respond to AI-generated resident complaints.

Wiltshire Council is using AI tools to manage a growing number of complaints that have been generated by AI. The council has turned to artificial intelligence to handle the escalating volume of these AI-created complaints.

How it is being reported

• Council using AI to deal with 'spiralling' AI-generated resident complaintsGazette & Herald · 27 Sept, 05:00
• Council using AI to deal with 'spiralling' AI-generated resident complaintsWiltshire Times · 27 Sept, 05:00

In this story: Wiltshire Council · Wiltshire

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