Kayo hit by technical glitches during Australia-South Africa Test

Summarised from 2 outlets · Updated 29 Oct, 13:46 · Archive

Streaming service Kayo suffered technical failures showing ads instead of cricket during Australia's Test match against South Africa.

Technical failures on Kayo disrupted coverage of Australia's Test match against South Africa at Newlands in Cape Town. As the Proteas began their second innings, viewers reported that streams showed only unskippable advertisements or a holding screen instead of cricket, despite Kayo's premium package costing £45.99 and basic package £29.99.

Subscribers took to social media to voice frustration. One X account called the glitch a 'circus', while another user posted: 'Why the f*** do I pay for kayo sports only for them to f*** up and constantly play ads during live play!!!!!' Some fans reported receiving only ten seconds of play between ads, whilst others saw nothing but the waiting screen for up to thirty minutes.

Multiple viewers reported missing crucial moments during the second innings, including South Africa's first two wickets. One fan posted on Facebook: 'Yeah, the Kayo hold screen was going for 30 min; I missed the first 2 wickets and now just ads wtf is going on.' This is particularly frustrating given that Kayo, operating through Foxtel, is the only place in Australia where fans can watch the series, and advertises itself as offering 'coverage with no ad-breaks during live play for major sports like the AFL, NRL, and cricket'. Kayo had not acknowledged the issues at the time the reports were filed.

How it is being reported

• Cricket fans blast Kayo for botched Australia, South Africa Test coverageIrate cricket fans have blasted Kayo after several technical glitches meant those watching Australia’s Test match against South Africa could only see ads.Perth Now · 29 Oct, 13:24
• Cricket fans blast Kayo for botched Australia, South Africa Test coverageIrate cricket fans have blasted Kayo after several technical glitches meant those watching Australia’s Test match against South Africa could only see ads.The West Australian · 29 Oct, 13:24

In this story: Kayo · Australia · South Africa · Newlands · Cape Town · Aiden Markram · Foxtel

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem · Corrections log