Cumberland launches Real People, Real Jobs, Real Respect campaign

Summarised from 2 outlets · Updated 26 Oct, 06:01 · Archive

Cumberland Council has launched a campaign after staff continue to face abuse from the public while carrying out their duties.

Cumberland Council has launched the Real People, Real Jobs, Real Respect campaign to highlight abuse faced by staff from members of the public while carrying out their duties. The campaign was launched during a meeting of the council's highways and transport strategic board on Thursday, October 22 at Carlisle's Civic Centre.

Karl Melville, Cumberland Council's assistant director of highways and transport, told members that a significant verbal attack on a staff member had been witnessed by a councillor on Wednesday, October 21, and had been picked up by Cumbria's police fire and crime commissioner. He said: 'We are still seeing significant reports of our staff being subjected to abuse.' Councillor Sam Pollen said: 'We've got a fantastic staff doing an incredible job and it's shocking to hear some of the abuse.'

Parking enforcement officers tend to face abuse from the public due to the nature of their job. The parking manager told members that the nature of the comments and words used by the public was disturbing, adding: 'I think some of the time they are looking for a reaction.' However, Mr Melville said that staff were generally reluctant to take the matter further forward.

How it is being reported

• Cumberland launches campaign after council staff face abuse while workingCouncil staff are continuing to face unwelcome abuse from members of the public and a new campaign has been launched to highlight the issue.News & Star · 26 Oct, 05:00
• Cumberland launches campaign after council staff face abuse while workingCouncil staff are continuing to face unwelcome abuse from members of the public and a new campaign has been launched to highlight the issue.Whitehaven News · 26 Oct, 05:00

In this story: Cumberland Council · Karl Melville · Cumbria · Carlisle · Sam Pollen · Barbara Cannon

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