Deliveroo to ban riders using illegal high-speed e-bikes

Summarised from 2 outlets · Updated 9 Oct, 15:31 · Archive

Deliveroo will remove riders from its platform if they use illegal e-bikes travelling at excessive speeds.

Deliveroo is introducing new technology to identify riders using illegal e-bikes that travel at excessive speeds. When detected, the company will contact the rider about their vehicle and withdraw their access to the platform if they knowingly registered an incorrect vehicle or the problem continues.

Under UK law, e-bikes must have electric motors that only work when pedals are turned and cut out at 15.5mph, with a maximum power output of 250 watts. However, conversion kits sold online allow riders to fit systems that exceed these legal limits. Paul Bedford, Deliveroo's policy and sustainability director, said the move was part of a 'Ride Safe' campaign. 'The safety of our riders and the public on the roads is a priority for us, and we take that responsibility incredibly seriously,' he said.

Deliveroo is calling on the Government to stop the sale of unsafe conversion kits to the public. 'We're calling on the Government to go one step further and stop this problem at its source, because anyone can buy these kits, fit them to any bike, and put themselves and others at risk,' Bedford said.

How it is being reported

• Deliveroo's warning to riders caught speeding on illegal e-bikesFood delivery app Deliveroo has warned riders who speed on illegal e-bikes to get to customers could be blocked from future workThe Mirror · 9 Oct, 14:54
• Deliveroo riders face ban for using illegal e-bikes as government urged to take actionDeliveroo is set to introduce new technology to track when drivers are travelling too fastThe Independent · 9 Oct, 11:02

In this story: Deliveroo · UK · Paul Bedford

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