Derby Wendy's ends policy of making drivers wait outside

Summarised from Derbyshire Live's report · Updated 5 Nov, 16:29 · Archive

A Wendy's in Derby has scrapped a policy forcing delivery drivers to wait outside for orders after months of campaigning.

Delivery drivers represented by GMB Union have secured a significant change at a Derby Wendy's after a prolonged campaign. The fast-food chain has scrapped a controversial policy that had forced couriers to wait outside for orders, regardless of weather conditions.

The victory follows months of negotiations and a protest staged by GMB members at the College Retail Park restaurant on Normanton Road in 2025. GMB organiser Claude Bahati said the change represented 'a big win for the collective strength of food delivery couriers' and praised Wendy's Derby for taking delivery workers and their union seriously. The union had argued that leaving couriers waiting outside in the cold and rain was unacceptable.

Read the report

• Delivery drivers claim victory at Derby fast food chain after months-long campaignThe union says the victory follows a long campaign and a protest against having to wait 'in the cold and rain'Derbyshire Live · 5 Nov, 15:24

In this story: GMB Union · Wendy's · Derby · Claude Bahati

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