'Dissatisfaction' and 'concern' from patients over Hospital Trust complaints handling

As reported by North Devon Gazette · Updated 5 Nov, 17:00 · Archive

A report by Healthwatch Devon has revealed 'dissatisfaction' and 'concern' from patients and their families regarding the Royal Devon University Healthcare NHS Foundation Trust's handling of complaints, with many feeling poorly informed and not listened to.

'Dissatisfaction' and 'concern' from patients over Hospital Trust complaints handling — Image: North Devon Gazette

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'Dissatisfaction' and 'concern' from patients over Hospital Trust complaints handlingA report by Healthwatch Devon has revealed 'dissatisfaction' and 'concern' from patients and their families regarding the Royal Devon University Healthcare NHS Foundation Trust's handling of complaints, with many feeling poorly informed and not listened to.North Devon Gazette · 5 Nov, 17:00