Dudley councillors face large casework backlog

Summarised from 2 outlets · Updated 23 Sept, 22:44 · Archive

Dudley councillors have accumulated a casework backlog with some cases unresolved for up to 18 months.

A report highlights a lack of resources at Dudley Council, with only a third of cases responded to on time. The council has a service level agreement to respond to reports within 40 days, but cases have dragged on for much longer due to resource constraints.

How it is being reported

• Dudley councillors’ casework backlog left cases unansweredExpress & Star · 23 Sept, 15:11
• Dudley councillors' casework backlog left cases unresolved for up to 18 monthsBirminghamLive · 23 Sept, 14:43

In this story: Dudley · Dudley Council

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