Dudley councillors face large casework backlog
Summarised from 2 outlets · Updated 23 Sept, 22:44 · Archive
Dudley councillors have accumulated a casework backlog with some cases unresolved for up to 18 months.
A report highlights a lack of resources at Dudley Council, with only a third of cases responded to on time. The council has a service level agreement to respond to reports within 40 days, but cases have dragged on for much longer due to resource constraints.
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How it is being reported
- Dudley councillors’ casework backlog left cases unansweredDudley has a service level agreement (SLA) to respond to a report within 40 days.Express & Star · 23 Sept, 15:11
- Dudley councillors' casework backlog left cases unresolved for up to 18 monthsReport highlights lack of resources which caused cases to drag on for months with just a third responded to on timeBirminghamLive · 23 Sept, 14:43
In this story: Dudley · Dudley Council
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