Dudley hospital apologises for parking enforcement problems
Summarised from 3 outlets · Updated 6 Oct, 12:38 · Archive
Russells Hall Hospital has apologised for problems with its car park enforcement system.
Russells Hall Hospital in Dudley has apologised for problems with its car park enforcement system after it caused widespread complaints. The hospital's leadership acknowledged that the enforcement service, run by a parking company, had not met the standard expected and had led to 'frustration and distress' among those using the facility.
The problems were severe enough that even a priest attending the hospital to administer last rites to a patient was issued with a parking enforcement notice. Hospital chiefs disclosed this incident when speaking to councillors, highlighting how the strict enforcement had affected visitors in sensitive circumstances.
The apology marks an acknowledgement by hospital bosses that the parking enforcement system required improvement to better serve patients, families and staff visiting Russells Hall.
How it is being reported
- Russells Hall Hospital chiefs apologise for parking calamities that saw priest get ticketBirmingham World · 6 Oct, 12:24
- Russells Hall Hospital chiefs apologise for parking calamities that saw priest get ticketExpress & Star · 6 Oct, 12:24
- Dudley hospital trust apologises for car park calamities which saw priest on last rites visit finedBirminghamLive · 6 Oct, 12:24
In this story: Russells Hall Hospital · Dudley
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