iPhone 18 Pro Max users eligible for free replacement over AT&T issue

Summarised from 2 outlets · Updated 5 Oct, 22:24 · Archive

Some iPhone 18 Pro Max models have a bug that disables AT&T cellular service and requires device replacement.

Apple has confirmed that iPhone 18 Pro Max users experiencing an issue where AT&T cellular service does not work will require device replacement. The company stated the problem cannot be fixed with a software update, indicating a potential hardware failure.

Apple and AT&T have not yet explained the cause of the issue. A spokesperson for AT&T directed enquiries to Apple, which has not responded to further requests for comment. It is unclear whether Apple is still investigating the problem or when the cause might be disclosed.

How it is being reported

• Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max IssueMacRumors · 5 Oct, 22:10
• Here's how to check if your AT&T iPhone 18 Pro Max is eligible for a free replacementTechRadar · 5 Oct, 12:16

In this story: Apple · AT&T · iPhone 18 Pro Max

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem