Cumbria Police answers 999 calls within 10 seconds target
Summarised from 4 outlets · Updated 23 Oct, 06:00 · Archive
Cumbria Police is answering 91 per cent of 999 emergency calls within 10 seconds, exceeding its 90 per cent target.
Cumbria Police presented its latest performance report showing it is meeting targets for emergency response. The force received 35,592 emergency calls in the 2026/27 financial year to date, an increase of 1,858 compared with the same period last year.
Dr Louise Kane, Cumbria Constabulary's Executive Director, said the force answered 91 per cent of 999 calls within 10 seconds, exceeding its target of 90 per cent. The force also attended more than 90 per cent of Grade 1 emergencies on time.
Cumbria Police received 53,745 calls to the 101 non-emergency number during the financial year to date, an increase of just over 17,000 on the previous year. Call handlers answered 90 per cent of these within five minutes, meeting their target. The force's abandonment rate for 101 calls was 7.4 per cent, a slight increase on the previous year.
The performance report comes as Cumbria Police faces a particularly busy period. The Tour de France is due to come to Cumbria in July 2027, and world leaders are heading to Manchester for the G20 next November, both of which are expected to increase demand on the force.
How it is being reported
- How quickly police force answers 999 calls and attends most serious incidentsCumbria Police is answering the majority of 999 calls within 10 seconds and attends more than 90 per cent of Grade 1 emergencies on time, data shows.News & Star · 23 Oct, 05:00
- How quickly police force answers 999 calls and attends most serious incidentsCumbria Police is answering the majority of 999 calls within 10 seconds and attends more than 90 per cent of Grade 1 emergencies on time, data shows.Westmorland Gazette · 23 Oct, 05:00
- How quickly police force answers 999 calls and attends most serious incidentsCumbria Police is answering the majority of 999 calls within 10 seconds and attends more than 90 per cent of Grade 1 emergencies on time, data shows.Whitehaven News · 23 Oct, 05:00
- How quickly police force answers 999 calls and attends most serious incidentsCumbria Police is answering the majority of 999 calls within 10 seconds and attends more than 90 per cent of Grade 1 emergencies on time, data shows.NW Evening Mail · 23 Oct, 05:00
In this story: Cumbria Police · David Allen · Louise Kane · Cumbria · Manchester
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