Microsoft restores services after 24-hour global outage

Summarised from 30 outlets · 132 reports · Updated 14 Nov, 23:31 · Archive

Microsoft said on Saturday it had fully restored all services following a global outage lasting more than 24 hours that disrupted governments, hospitals, police and businesses across at least 70 countries.

Microsoft said on Saturday morning it had fully restored its services following a global outage that lasted more than 24 hours. The company posted on its Microsoft 365 status page: 'We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions.'

The outage began around midday Thursday (12:25pm ET) and 6pm GMT Thursday evening in the UK. It affected more than 70 countries and impacted services used by more than 430 million people worldwide, including Outlook email, Teams messaging, OneDrive storage and Copilot AI. Downdetector recorded more than 7.4 million reports of problems globally.

In the UK, the disruption was severe. The NHS experienced 'serious' and 'widespread' disruption across hundreds of hospitals, GP surgeries and community health services, with more than 1 million NHS staff unable to access the NHS.net Connect system. Hospital and surgery staff resorted to paper-based records to maintain patient care. Police forces reported difficulties in referring patient details during 999 calls. Courts, schools, councils and pharmacies were also affected, with the National Pharmacy Association warning of delays in medication supply.

Globally, governments including Japan, Singapore and Australia reported operational impacts. Airlines warned customers of communication delays. Trading firms experienced delays and some companies could not publish earnings on schedule. Emergency services, courts and businesses worldwide were forced to activate contingency and disaster recovery plans, with many organisations having no digital backup.

Microsoft said Friday the cause was 'a technical issue not related to cyber or AI agents', introduced by a problem during a network capacity upgrade that surfaced after a recent network change. The company ruled out a cyberattack. As services recovered, Microsoft set email queue times to 48 hours to ensure all messages sent during the outage would eventually be delivered.

UK government cyber minister Baroness Lloyd of Effra said the incident mainly affected back-office functions, with contingency measures activated. She acknowledged 'limited reports of impact on frontline service delivery' such as 999 calls and transport networks. Experts noted the outage was one of the longest in Microsoft's history and the second major Microsoft disruption in 2024, highlighting global reliance on a small number of major technology companies for essential services and infrastructure.

How it is being reported

• Workday, software company with thousands of Fortune 500 clients, joins Microsoft in experiencing major outageWalmart, Target, Netflix and government agencies among 11,500 clients affected by the Workday service disruptionNew York Post · 14 Nov, 17:31
• Microsoft confirms all services are restored after global outageMicrosoft has said that all services have been fully restored after a global outage which affected the NHS, police, schools and other services across the UK.Sky News · 14 Nov, 14:56
• Microsoft 365 is back up! Tech giant says outage that crippled NHS, police, businesses, courts and schools is over (now we've just got to plough through all those unread e-mails)Office workers joked online they now have hundreds of emails to go through after they were unable to log in to their accounts for hours on Friday.Daily Mail · 14 Nov, 12:16
• Microsoft confirms services fully restored after major global outageMicrosoft stated that the disruption was due to a ‘technical issue not related to cyber or AI agents’Independent World · 14 Nov, 11:11
• Microsoft's widespread outages caused global chaos, including in the healthcasre industryMicrosoft says it is seeing improvements in its service availability after an hours-long disruption knocked out its platforms including Outlook and Teams. The outage has affected hundreds of millions of people across the globe. The healthcare industry was among those impacted, as Ophelie Jacobson explains.France 24 · 14 Nov, 11:07
• Microsoft says services fully restored after global outageTech company says services now restored to all customers and regions hit by one of worst IT failures in years Microsoft has said its service is fully restored after a massive outage that caused widespread disruption to governments, businesses and public services around the world . The technology company said on Saturday morning it had restored service to the remaining customers affected by one of the worst IT failures in years. On its Microsoft 365 status page, the US-based firm said: “We have completed our efforts to address the underlying issue of the incident and restored service to the…The Guardian · 14 Nov, 10:52
• Microsoft says service fully restored after major global outageMillions of customers worldwide were affected by one of the worst IT failures in years.Independent Tech · 14 Nov, 10:13
• Microsoft says service fully restored after major global outageMillions of customers worldwide were affected by one of the worst IT failures in years.Evening Standard · 14 Nov, 10:13
• Microsoft restores service to Outlook and Teams after historic outage crippled businesses, governmentsMicrosoft had said server issues were behind the incident.New York Post · 14 Nov, 09:28
• Microsoft says all services working againUS tech giant Microsoft says it has fixed problems that led to a global outage of its services. The glitch severely disrupted online communications in businesses and governments for more than 24 hours.DW News · 14 Nov, 09:06
• HMRC issues urgent Microsoft alert - ‘stop and think’The warning comes following the widespread Microsoft outage on Friday .Daily Express · 14 Nov, 08:55
• Microsoft says consumer products 'fully recovered', business services improvingResolution seems in sight on Saturday following confirmation by tech giant Microsoft on Friday that services had fully recovered across Teams, Outlook, Copilot and other applications, ending a global outage that crippled online communications across businesses and governments for over 24 hours. The US homeland security chief confirmed there was 'no Microsoft link' to the US air stoppage.France 24 · 14 Nov, 06:07
• Microsoft says affected services fully recovered after outageThe firm said that server issues were behind the incident and that it was not aware of any malicious activity and ruled out AI as the cause.The Japan Times · 14 Nov, 04:53
• Microsoft outage: Outlook issue causes chaos around the world as hospitals, police and airlines go offlineA global, day-long outage at Microsoft has led to "chaos" at hospitals, airports and schools.Independent Tech · 14 Nov, 00:59
• Microsoft ‘deeply sorry’ for global disruption that could have billion-dollar impact on AustraliaExperts say outage exposes ‘Australia’s reliance on foreign technology’ as software giant says services being restored Get our breaking news email , free app or daily news podcast The Microsoft outage could be a disaster for the Australian economy that forces some small businesses to close, with costs expected to run into the billions of dollars, experts have warned. The US software company has said it is “deeply sorry” for a widespread outage that caused disruption to millions of users, organisations and businesses across the globe – and that it has “addressed the underlying issue”.…Guardian World · 14 Nov, 00:52
• Microsoft Outlook and Teams outage eases after over a day but recovery timeline uncertainMicrosoft said server issues were behind the incident and that a broader rollout of software fixes was stabilizing the system.The Japan Times · 14 Nov, 00:26
• Microsoft services begin recovering after global outageMicrosoft services began recovering on Friday after a global outage disrupted Outlook and Teams.Al Jazeera · 14 Nov, 00:17
• Microsoft ‘deeply sorry’ for disruption caused by major global outageThe technology company said the outage was caused by a ‘technical issue not related to cyber or AI agents’.Evening Standard · 13 Nov, 22:09
• Microsoft’s global outage should be an urgent wake-up call, expert warnsThe crash caused massive disruption to public services including hospitals and schoolsIndependent Tech · 13 Nov, 22:00
• Microsoft 'deeply sorry' for global outage after almost 24 hours of disruptionExperts say the event is a "stark reminder" of how heavily the world relies on a small group of big tech providers.BBC News · 13 Nov, 20:49
• Microsoft says services still returning amid widespread outageGovernments, businesses, individuals were disrupted globally as server failures stretch into second day.Al Jazeera · 13 Nov, 20:16
• How Microsoft outage has affected key public services in the UKHospitals, GPs, police forces and property agents have had to find a workaround for Microsoft packages Hospitals, GPs, police forces and property agents across the UK have been hit by the global Microsoft outage . Here’s how the disruption to email and other IT facilities has affected key services. Continue reading...Guardian Business · 13 Nov, 19:45
• Microsoft Outlook outage chaos as police, schools, supermarkets and courts hitMicrosoft online services are gradually returning but only after a global outage that impacted millions of users around the worldThe Mirror · 13 Nov, 19:23
• Microsoft 365 Crawls Back to Life After a 24-Hour OutageThe company says a bad update—not a cyberattack or AI—caused its servers around the world to crash.Wired · 13 Nov, 19:08
• Microsoft says service is returning to normal, AI not to blame for ‘historic’ outageMicrosoft says its service is returning to normal after a "historic" global outage that disrupted work for millions of customers on Friday.New York Post · 13 Nov, 19:04
• Microsoft 365 Outage Resolving After Nearly 24 HoursThe ongoing Microsoft 365 outage is resolving after nearly 24 hours. The company said the underlying issue has been fixed and it is seeing "broad recovery and stability" across its services as it works to restore access to customers. The Microsoft 365 downtime started at approximately 1 p.m. Eastern Time on Thursday. Customers could not access their Outlook email or use some features in Teams and Copilot. Exchange accounts in Apple Mail were also affected. Most calling, meeting, and messaging functions stayed online, but some users ran into errors scheduling meetings or adding calendar…MacRumors · 13 Nov, 19:00
• 'Brits should not struggle to contact doctors or report crimes when one tech company suffers a breakdown'GP surgeries, police forces, courts, schools and councils were caught out by today's Microsoft outage...The Mirror · 13 Nov, 18:53
• Microsoft ‘deeply sorry’ for disruption caused by major global outageThe technology company said the outage was caused by a ‘technical issue not related to cyber or AI agents’.Evening Standard · 13 Nov, 18:11
• Microsoft says Outlook services nearing ‘normal levels’ after outage disrupts courts, NHS and emergency servicesTech giant says Outlook and other services are being restored after a global outage left millions of people struggling to access emails and online systemsEvening Standard · 13 Nov, 18:05
• No emails, no problem? Workers joke about Microsoft outageWorkers worldwide have been finding humour in a global Microsoft outage that disrupted Outlook, Teams and Copilot.Al Jazeera · 13 Nov, 17:55
• Microsoft outage 'stark reminder' of how much we rely on techMicrosoft has apologised for the issue, which it said was due to a technical failure.BBC News · 13 Nov, 17:38
• Microsoft outage shakes up companies, schools and local governments across USLocal officials warn some services remain unavailable even as Outlook starts to resume normal operations after outage Microsoft outage – live updates The Microsoft Outlook outage has shaken up companies and local governments across the US that use its suite of email, calendar, video conferencing and cloud storage systems. Even as Outlook started to resume normal operations Friday morning, local leaders from across the country, including in Miami, Maryland and Los Angeles, warned residents that certain staff or services were still unavailable due to the outage that started around 1pm ET on…Guardian World · 13 Nov, 17:17
• The Microsoft Outage Is a Warning for the WorldCountless businesses, schools, hospitals, and governments have found out the hard way what it means to rely on a single company’s systems to get things done. And next time could be even worse.Wired · 13 Nov, 17:15
• Microsoft services are returning after an outage took down Outlook, Teams and moreThe House of Representatives, health care providers, schools and many other organizations were affected.Engadget · 13 Nov, 16:35
• Microsoft outage could leave people in hospital for longer and others low on medication, warns top pharmacistEXCLUSIVE: The chair of a community pharmacy association revealed the impact Microsoft outages have had on chemists, leaving some driving to hospitals to pick up paper and drop medicationThe Mirror · 13 Nov, 16:31
• What to do if Microsoft has another outage – and how to prepare for itMicrosoft services are being ‘gradually restored’ after a global outageIndependent Tech · 13 Nov, 16:03
• Microsoft outage is ‘one of the most economically damaging in history’, expert warnsMassive disruption is ‘terrifying demonstration’ of how fragile our modern economy has becomeIndependent Tech · 13 Nov, 16:00
• Microsoft outage gives customers a crash course in dependence on RedmondRivals offer sympathy for stranded admins – and a reminder that putting all your eggs in one basket has consequencesThe Register · 13 Nov, 15:59
• Microsoft gradually restores services after major global outageMicrosoft said it had made ‘additional progress toward service recovery’ with improvements being made to email access.Independent Tech · 13 Nov, 15:52
• Microsoft blames failed server health checks—not hackers—for global outageGovernments, hospitals, courts scrambled by global Microsoft outage.Ars Technica · 13 Nov, 15:26
• I'm A GP: Here's How Microsoft Chaos May Affect Appointments And PrescriptionsStarting around 6pm on 12 November, Microsoft users began reporting issues using services like Outlook, Teams, and Outlook. On the morning of Friday 13 November (it would be Friday 13, wouldn’t it), the issue was still live – though it seems the company has made significant progress since, with apps back online for many users. But earlier on, outlets like The Guardian have reported the NHS saw issues with key services like Outlook and Teams. A spokesperson for NHS England said: “With the global Microsoft issue inevitably having a disruptive impact for staff, local NHS services are enacting…HuffPost UK · 13 Nov, 15:21
• Here’s what to know about the Microsoft outages — and what may have caused themMicrosoft said it is seeing progress in North America as the tech giant works to resolve one of the biggest service outages in recent history.New York Post · 13 Nov, 14:52
• Widespread Microsoft 365 outage continues, impacting email and other servicesA widespread Microsoft 365 outage continues, impacting workers who rely on Microsoft's services.CBS News · 13 Nov, 14:42
• Eye Opener: Microsoft Outlook email outageMicrosoft is scrambling to fix a global Outlook 365 outage. All that and all that matters in today's Eye Opener.CBS News · 13 Nov, 14:37
• EU institutions survive Microsoft outage unscathedEurope is working to reduce its use of big U.S. providers.Politico Europe · 13 Nov, 13:36
• Workers resort to using fax machines during the ‘Great Microsoft Outage 2026’In its latest update, Microsoft said Outlook systems were gradually recovering, but earlier admitted that attempted fixes were not working as anticipated (Picture: 2020 Photothek) With emails down for millions across the globe, many workers are now resorting to more low-tech methods to connect…Metro · 13 Nov, 13:22
• Microsoft’s latest email outage turned into a full blown global cloud crisisMicrosoft's day-long outage began with Outlook and Teams, and ended up taking much of the company's cloud services offline. Microsoft says it's gradually restoring service.TechCrunch · 13 Nov, 13:15
• Microsoft outage could cause issues for those moving home on ‘unlucky’ Friday 13Many agents, lenders and conveyancers use purpose-built online portals, which will remain unaffected, NAEA Propertymark said.Evening Standard · 13 Nov, 13:03
• Is Microsoft Outlook back? Tech giant says services ‘being restored’ after global outageMicrosoft is slowly restoring its Outlook, Teams and Copilot services after a global outage hit the tech giant’s customersEvening Standard · 13 Nov, 12:53
• Microsoft outage chaos paralyzes US, as city governments seize up and jail stops releasing inmatesThe outage began Thursday and impacted 74 countries and territories within hours, leaving millions without access to their emails while banks, governments and courts crashed.Daily Mail · 13 Nov, 12:52
• Asda and Natwest hit as Microsoft outage sparks ‘bad day for UK PLC’British businesses face a “bad day for UK plc productivity” thanks to Microsoft’s global outage, prompting warnings of mounting financial losses and the risks of relying on a single technology provider. The disruption, which began on Thursday evening, has left companies struggling to access Outlook, Teams and other Microsoft 365 services, affecting everything from customer [...]City AM · 13 Nov, 12:50
• Microsoft’s massive Outlook outage continuesService is gradually starting to recover for Microsoft Outlook and 365 after an almost two-day outage impacting millions of users around the world. While some apps and features are still running in a degradated state, some people (including Verge staffers) are reporting that access to their emails has been restored, though the flow of Outlook […]The Verge · 13 Nov, 12:48
• You haven’t got mail: Global Microsoft outage disrupts servicesNot receiving your work emails? That’s because Microsoft has been hit by a global outage.Al Jazeera · 13 Nov, 12:40
• Microsoft gradually restores services after major global outageMicrosoft said it had made ‘additional progress toward service recovery’ with improvements being made to email access.Independent Tech · 13 Nov, 12:33
• Microsoft Outlook outage sparks new Black Sky event fears for UKMicrosoft's Outlook outage has sparked fresh concerns over a UK Black Sky event.Daily Express · 13 Nov, 12:25
• Microsoft gradually restores services after major global outageMicrosoft said it had made ‘additional progress toward service recovery’ with improvements being made to email access.Independent Tech · 13 Nov, 12:23
• First Thing: Global Microsoft outage chaos as tech firm says there are ‘signs of stabilisation’Users of Microsoft Teams and Outlook in businesses and public services reporting problems. Plus would you like to spend time as a helpful furry little post delivery service? Good morning. A global outage of vital Microsoft systems has crippled businesses and public services around the world. The tech company said it was seeing “early signs of stabilisation” after the failure affected millions of users for more than 12 hours on Thursday and Friday. Some but not all users were reporting problems with services including Microsoft Teams and Outlook email. More than 430 million people use…Guardian World · 13 Nov, 12:16
• Microsoft gradually restores services after major global outageMicrosoft said it had made “additional progress toward service recovery” with improvements being made to email access.Independent Tech · 13 Nov, 12:03
• Microsoft gradually restores services after major global outageMicrosoft said it had made “additional progress toward service recovery” with improvements being made to email access.Evening Standard · 13 Nov, 12:03
• Major Microsoft 365 Outage ContinuesThe worldwide Microsoft 365 outage continues, leaving users unable to access email and disrupting features in Teams, Copilot, and other services, although Microsoft says recovery efforts are making progress. Issues emerged on Thursday, November 12, with nearly 130,000 Outlook reports recorded on Downdetector shortly after 1 p.m. Eastern, according to the Associated Press . The disruption extended to businesses and government operations, with Japan confirming a significant impact on government IT systems. Exchange Online is at the center of the incident. Microsoft's service health page says…MacRumors · 13 Nov, 11:55
• Microsoft outage could cause issues for those moving home on ‘unlucky’ Friday 13Many agents, lenders and conveyancers use purpose-built online portals, which will remain unaffected, NAEA Propertymark said.Evening Standard · 13 Nov, 11:53
• What we know so far about the Microsoft outageA Microsoft outage is affecting services including Teams, Outlook and AI software Copilot.BBC Technology · 13 Nov, 11:43
• Microsoft outage leaves courts and Whitehall in the darkA global Microsoft outage that knocked out Outlook, Teams, and Copilot has paralysed the UK government and courts system, forcing officials to scramble for contingency plans. Following the outage, questions linger about the judgments due to be handed down Friday morning. Civil court judgments are usually handed down remotely via email before appearing on the [...]City AM · 13 Nov, 11:40
• Microsoft outage could cause issues for those moving home on ‘unlucky’ Friday 13Many agents, lenders and conveyancers use purpose-built online portals, which will remain unaffected, NAEA Propertymark said.Evening Standard · 13 Nov, 11:27
• When will Outlook and Microsoft 365 be back up? Tech giant says it’s seeing ‘signs of stabilisation’Microsoft’s executive vice-president Charles Lamanna said the global outage problem is being worked on with ‘urgency’Evening Standard · 13 Nov, 11:24
• Live: Microsoft struggles to restore services as outage hits global usersAs global outage affects users worldwide, Microsoft admits fixes are not going 'as expected'.Al Jazeera · 13 Nov, 11:18
• All the major organisations impacted by the Microsoft outageGovernment agencies, health services, AI firms, schools and universities all hit by global disruption to Outlook and TeamsIndependent Tech · 13 Nov, 11:13
• How the Microsoft outage has been felt worldwideFrom city governments in the US to spy agencies in Australia, the Microsoft outage is being felt around the world.BBC Technology · 13 Nov, 11:05
• Microsoft outage sparks chaos across NHS, police and schoolsThe outage has stopped police from receiving crime reports and impacted 999 calls for the NHSThe Independent · 13 Nov, 11:04
• Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’Microsoft said "malicious" activity was not to blame for an Outlook outage that left users around the world without its crucial services on Friday, November 13, but reported making headway in fixing the massive disruption. Businesses, governments and likely millions of individuals have been without services like Outlook email for over half a day, triggering wide-ranging consequences.France 24 · 13 Nov, 10:53
• What caused the Microsoft outage? Update issued with Outlook and Teams downTechnical issues caused panic about a possible hack – but experts say it is much more likely the result of a mistake than a cyber attackIndependent Tech · 13 Nov, 10:43
• Councils and public services hit by global Microsoft outageThe tech company says it is working to resolve the problem.Independent Tech · 13 Nov, 10:39
• Microsoft outage could cause issues for those moving home on ‘unlucky’ Friday 13Many agents, lenders and conveyancers use purpose-built online portals, which will remain unaffected, NAEA Propertymark said.Independent Tech · 13 Nov, 10:36
• Watch: 'I feel it's a sign of what's to come' - office workers on Microsoft disruptionInsurance brokers tell Nicky Campbell how their jobs are completely disrupted by the Microsoft outage.BBC News · 13 Nov, 10:16
• Microsoft battling major worldwide outageA Microsoft outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government operations as the tech giant struggles to fix the issue.CBS News · 13 Nov, 10:15
• Microsoft outage: How to report crime as Met and other police force sites hit by collapseProblem affecting Microsoft programmes like Teams, Outlook and Copilot has hit police forces around the country, including the MetEvening Standard · 13 Nov, 10:01
• Microsoft outage hits hospitals, GPs, schools and police across UKNHS experiencing ‘serious’ and widespread disruption and people are told of possible delays in receiving prescriptions Microsoft outage – live updates Hospitals, GPs and police forces across the UK have been hit by the global Microsoft outage, as key services battle to get systems back online. Police forces across the country reported that their systems had been affected, while NHS sources said the healthcare system was experiencing “widespread” and “serious” disruption, with staff reporting being unable to access email and IT systems they use to deliver healthcare. Continue reading...Guardian World · 13 Nov, 09:59
• 'One of the biggest outages ever': Disruption to Microsoft services enters second dayAn outage of Microsoft services such as Outlook, Teams and Copilot that began on Thursday continued to cause disruption to users around the world on Friday as the tech giant struggled to fix server problems it blamed for the problems. France 24’s tech correspondent Peter O’Brien takes a look at what we know about the outage which, given its scale and duration, makes it one of the “biggest ever”, he says.France 24 · 13 Nov, 09:59
• Microsoft seeing ‘signs of stabilisation’ in scramble to fix global outageThe tech giant said it was working with ‘urgency and priority’ to find a fix for the issue which has caused widespread disruption since late Thursday.Independent Tech · 13 Nov, 09:55
• Microsoft seeing ‘signs of stabilisation’ in scramble to fix global outageThe tech giant said it was working with ‘urgency and priority’ to find a fix for the issue which has caused widespread disruption since late Thursday.Evening Standard · 13 Nov, 09:55
• Microsoft Outage: Which Services Are Down, And Why Can't They Be Fixed?On the evening of Thursday, 12 November, some Microsoft services – like Teams, Outlook, and Microsoft 365 – went down. According to the outage report tracker Downdetector, users began facing issues at about 6pm last night (after the workday ended for many). We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543. — Microsoft 365 Status (@MSFT365Status) November 12, 2026 But this morning, reports seem to be way up, as it doesn’t…HuffPost UK · 13 Nov, 09:49
• Outlook not so good! Office workers show sense of humour as they react to Microsoft meltdown with hilarious memesSocial media is rife with memes and reaction as the company struggles to resurrect its services after more than 12 hours of outages.Daily Mail · 13 Nov, 09:45
• GPs, police and pharmacies among UK services affected by Microsoft outageMajor airports and intelligence services are unaffected while the government is assessing the impact on its services.BBC Technology · 13 Nov, 09:37
• Microsoft hit by global outages: What happened and why?Outlook, Teams and Copilot remain disrupted in 74 countries as Microsoft reports ‘marginal success’ in fixing outage.Al Jazeera · 13 Nov, 09:30
• Microsoft outage 'could be one of most damaging in history'Experts have been reacting to the major global outage this morningThe Mirror · 13 Nov, 09:30
• Microsoft says efforts to fix global outage 'not going as expected' with millions impacted worldwideMillions reported issues with Microsoft Outlook, the company's workplace messaging app, Teams, its AI assistant, Copilot, as well as other Microsoft 365 services.Daily Mail · 13 Nov, 09:13
• Everything we know about the Microsoft outage – and what services are affectedTo view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video Up Next Previous Page Next Page A widespread Microsoft glitch continues to cause grey hairs for millions of users as the outage enters its second day. Microsoft services used by scores of…Metro · 13 Nov, 09:03
• Microsoft down: All we know as outage leaves millions unable to access emails or TeamsMillions have been impacted by a global Microsoft outage, which started on Thursday, that has hit workers and even several governmentsThe Mirror · 13 Nov, 08:35
• ‘Overloaded servers’ caused massive Microsoft outage, says computer expert‘It's simply they've overloaded these servers,’ says Bob O’DonnellEvening Standard · 13 Nov, 08:20
• Microsoft platforms including Outlook, Teams down as tech giant struggles to fix outageA disruption of Microsoft services such as Outlook, Teams and Copilot stretched into Asia-Pacific business hours on Friday after affecting thousands of US users, as the tech giant struggled to fix server problems it blamed for the outage.New York Post · 13 Nov, 08:16
• Microsoft races to resolve global outage as fix not working ‘as expected’The issue began late on Thursday afternoon and has seen hundreds of thousands of users unable to access many of Microsoft’s most popular services.Evening Standard · 13 Nov, 08:01
• Microsoft outage latest: Outlook and Teams down as company struggles to fix huge global outageMicrosoft’s Outlook and Teams have gone down in a huge, hours long outage that the company says it can’t properly fix.Independent Tech · 13 Nov, 07:49
• Microsoft rules out 'malicious activity' as cause for global outageA Microsoft outage disrupted Outlook and Teams worldwide, with reports from scores of countries and territories. The software giant said that efforts to repair the major Outlook outage are ongoing but not as expected.DW News · 13 Nov, 07:46
• Microsoft struggling to restore Outlook and Teams after global outageThousands of workers face disruption on Friday as Microsoft struggles to restore its services following a global outage that has knocked out Outlook, Teams and its AI assistant Copilot for more than 14 hours. The technology giant is racing to restore its systems as businesses across Britain and Europe begin the working day, with the [...]City AM · 13 Nov, 07:30
• Microsoft outage live updates: Outlook, Teams, Copilot hit across the world as boss says it does not appear to be a cyber attackFollow the Daily Mail's live coverage as Microsoft users experience major disruption and the tech giant works to resolve outages impacting some of its most popular services.Daily Mail · 13 Nov, 07:25
• What happened overnight with the Microsoft global outageMicrosoft is struggling to fix a global outage, with services including Teams, Outlook and AI software Copilot affected by "connectivity problems".BBC Technology · 13 Nov, 07:18
• What we know about the global Microsoft outageMicrosoft has said the outage was not caused by a cyber-security incident, but efforts to fix the issues have so far been largely unsuccessful.BBC News · 13 Nov, 07:12
• Microsoft outages continue as tech giant works to restore servicesMicrosoft executive vice-president Charles Lamanna said the outages did not appear to be the result of a cyber attack.Independent Tech · 13 Nov, 07:05
• Microsoft outages continue as tech giant works to restore servicesMicrosoft executive vice-president Charles Lamanna said the outages did not appear to be the result of a cyber attack.Evening Standard · 13 Nov, 07:05
• Microsoft is still DOWN: Firm says tools to fix global outage are 'not working as expected' with millions affected as Microsoft 365, Outlook, Teams, Copilot and OneDrive all hitMonitoring website Downdetector first showed a spike in users reporting problems with Microsoft Teams in the UK at around 6.15pm on Thursday.Daily Mail · 13 Nov, 06:49
• Microsoft's massive M365 outage stretches past 20 hours as its fixes keep failingHasn't completely ruled out cyberattack as cause of incident that's damaged Exchange Online and services that rely on itThe Register · 13 Nov, 06:40
• Microsoft's massive M365 outage stretches past 15 hours as its fixes keep failingHasn't completely ruled out cyberattack as cause of incident that's damaged Exchange Online and services that rely on itThe Register · 13 Nov, 06:40
• Microsoft's massive M365 outage stretches past 27 hours as its fixes keep failingHasn't completely ruled out cyberattack as cause of incident that's damaged Exchange Online and services that rely on itThe Register · 13 Nov, 06:40
• Microsoft's massive M365 outage stretches past 12 hours as its fixes keep failingHasn't completely ruled out cyberattack as cause of incident that's damaged Exchange Online and services that rely on itThe Register · 13 Nov, 06:40
• Microsoft's massive M365 outage stretches past 18 hours as its fixes keep failingHasn't completely ruled out cyberattack as cause of incident that's damaged Exchange Online and services that rely on itThe Register · 13 Nov, 06:40
• I’m a tech expert. This is the likely cause of the global Microsoft outageA raft of services have gone down, including Outlook, Teams, and CopilotIndependent Tech · 13 Nov, 06:35
• Microsoft races to restore services after global outageIssue affecting Outlook, Teams and other services not caused by ‘malicious or cyber activity’, company saysFinancial Times · 13 Nov, 06:03
• Microsoft outage live: Teams, Outlook and Copilot down today as new update issuedMicrosoft has been suffering the mega outage for more than 12 hours with staff struggling to find a fix, as the UK wakes up to issues accessing Teams, Outlook and CopilotThe Mirror · 13 Nov, 05:57
• Microsoft outage: Businesses without key services as fixes 'not taking as expected'A worldwide Microsoft outage has left businesses, government services, and individuals unable to access services, including Outlook, Teams and Copilot. The blackout, which began around 6pm, has now dragged on for over 10 hours as the company struggles to fix the issue. Microsoft, in its most recent update, said it had noticed a "partial recovery" in some regions, but its actions were failing to result in a "sustained recovery". At 3.13am, the US-based company said the changes it had made to "improve serviceability" were not "taking as expected". Charles Lamanna, an executive at the…GB News · 13 Nov, 05:08
• Microsoft suffers global outage - as fix not going 'as expected'A widespread outage has hit Microsoft platforms, with a fix "not taking as expected".Sky News · 13 Nov, 04:33
• Is Outlook down? Widespread outage hits Microsoft and OpenAI‘We're aggressively pursuing all pathways to reduce impact,’ Microsoft said in a statementIndependent World · 13 Nov, 04:10
• Microsoft issues update on cause of global outage of Teams and OutlookThe outage is affecting several Microsoft Suite platforms, including Outlook, Teams and Copilot - industries from health services and hospitals, to AI providers, to cybersecurity firms are all being affectedThe Mirror · 13 Nov, 04:04
• Microsoft works to restore Outlook and Teams after global outageA Microsoft outage disrupted Outlook and Teams worldwide, with reports from scores of countries and territories. Problems from 74 countries and territories within about an hour.DW News · 13 Nov, 03:51
• Major Microsoft Outlook outage disrupts services in 74 countriesMicrosoft services including Outlook, Teams and Copilot suffered a worldwide outage on Thursday, disrupting access for tens of thousands of users across 74 countries and territories. The company blamed elevated infrastructure loads and said it was working to restore services, but recovery remained limited hours later.France 24 · 13 Nov, 03:44
• Is Outlook down? Widespread outage hits Microsoft email and other appsA widespread outage has hit Microsoft platforms including Outlook, with many users encountering trouble using their email accounts.NPR · 13 Nov, 01:26
• Microsoft outage live: Outlook and Teams failures impact government agencies, schools and businessesMicrosoft says some servers are returning to service and streamlined recovery process under way to end a global outage Microsoft begins restoring services amid global outage affecting Outlook and Teams Home affairs minister says Microsoft ‘do not believe they are dealing with a cyber event’ Australia’s federal police and security services were affected by the Microsoft outage, the heads of those agencies have confirmed. The perspective of Microsoft at this stage, they do not believe they are dealing with a cyber event... They believe that they’re dealing in some ways similar to what we saw…The Guardian · 13 Nov, 00:16
• Microsoft struggling to fix massive cloud outage that's taken down email and Intune‘Actions taken thus far have not provided the anticipated relief’The Register · 12 Nov, 23:06
• Outlook 'is down': Tens of thousands of users report website, login and app issuesThe popular email service appeared to suffer technical difficulties on Thursday, with users reporting problems accessing the website, logging into their accounts and using the app.Daily Mail · 12 Nov, 21:44
• Microsoft outage hits Outlook. AWS and Google users also report issuesAmazon Web Services and Google users also reported outages on ThursdayCNBC · 12 Nov, 21:28
• Microsoft reports mass outages in US, impacting customer accessibilitySoftware giant Microsoft has reported widespread outages of its Outlook and Teams services in the US. Nearly 130,000 users have reported disruptions.DW News · 12 Nov, 21:19
• Microsoft outage hits tens of thousands of usersMicrosoft says servers unexpectedly went offline, disrupting Outlook email, Teams, Copilot and other services.Al Jazeera · 12 Nov, 21:03
• Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affectedAn alert on Microsoft’s site said it was ‘aggressively pursuing all pathways to reduce impact’ and blamed a server issue Microsoft says it is “aggressively pursuing all pathways” after users reported issues accessing its 365 suite of programs, including Outlook and Teams. Outage website Down Detector showed a spike in Microsoft 365 problems, with nearly 130,000 reports of issues affecting access to Word, Excel, PowerPoint, Outlook and Teams as well as enterprise services such as SharePoint and OneDrive. AI assistant Copilot was also affected. Continue reading...Guardian World · 12 Nov, 21:00
• Is Outlook down? Microsoft outage impacts emails for users worldwide LIVEMicrosoft users have reported being unable to send or receive emails on Outlook, while others are struggling to load their inboxes altogetherThe Mirror · 12 Nov, 20:44
• Microsoft users report outages amid tech giant 'connectivity issues'Users worldwide report issues after tech giant says its infrastructure has been hit by "elevated load"BBC News · 12 Nov, 20:25
• Microsoft Outlook outage disrupts email for more thousands of usersMicrosoft Outlook and Teams faced widespread outages in the Americas, with 140,000+ reports; check service status for updates.New York Post · 12 Nov, 20:03
• Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to EmailMicrosoft says its systems are experiencing “elevated loads” as the company races to end an outage impacting its business and enterprise customers.Wired · 12 Nov, 20:01
• Is Outlook down? Widespread outage hits Microsoft and OpenAI‘We're aggressively pursuing all pathways to reduce impact,’ Microsoft said in a statementIndependent World · 12 Nov, 19:39
• Multiple Microsoft 365 services are experiencing an outageOutlook and Teams are among the platforms impacted by "elevated load" issues.Engadget · 12 Nov, 19:17
• Microsoft Outlook is downOver the last hour or so, reports have come in from around the world that people can't access their Outlook email, either through the web or apps. Microsoft has acknowledged the issue from its Microsoft 365 Status account, saying that "We've determined a portion of infrastructure is experiencing elevated load across multiple regions, which is […]The Verge · 12 Nov, 19:07
• Microsoft Outlook is down for many: Here's what we knowMicrosoft's popular suite of online services is apparently downTechRadar · 12 Nov, 19:06
• Microsoft’s Outlook email hit by new outageMicrosoft hasn't yet given a cause for the outage, which is affecting Outlook email users.TechCrunch · 12 Nov, 19:03
• Is Outlook down? Thousands report issues with Microsoft email appJust in time for Friday night, at least.Metro · 12 Nov, 17:55

In this story: Microsoft · NHS · UK · United States · Baroness Lloyd of Effra · Japan · Australia · Singapore

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