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Microsoft chief warns AI systems becoming less trustworthy

Summarised from 2 outlets · Updated 22 Oct, 05:44 · Archive

Microsoft CEO Satya Nadella has warned that increasingly powerful AI systems are becoming less trustworthy, urging businesses to treat them as 'new forms of insiders' and build safeguards around them. Speaking at Microsoft's Frontier Tour in London on Wednesday, he said: 'Our scaling laws are producing even more powerful models that are less and less trustworthy.' He called for organisations to create 'a zero-trust architecture' around AI systems.

Nadella identified three key challenges for businesses adopting AI. First, he said human control must be maintained over work tasks, with employees retaining a sense of empowerment. Second, he warned that businesses risk losing valuable knowledge generated through AI systems, urging organisations to retain ownership of both their employees' expertise and the information produced by AI. Third, he stressed the importance of trust as systems become more powerful.

Microsoft research revealed a significant gap between business and workforce confidence. The survey found that 84 per cent of UK business leaders believe Britain can become a world-leading AI economy within five years, compared with just 41 per cent of employees. City AM reports that employees cited fears over job security and fewer opportunities for younger workers among their concerns about AI adoption.

Microsoft chief warns AI systems becoming less trustworthy
Image: TechRadar

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In this story: Microsoft · Satya Nadella · London · UK · Britain

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