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GP practice websites down across Swindon and Wiltshire region

Summarised from 3 outlets · Updated 28 Oct, 16:43 · Archive

GP practice websites in Swindon, Wiltshire, Bath and Dorset are unavailable due to a national issue affecting a website supplier.

GP practice websites across Bath, North East Somerset, Swindon, Wiltshire and Dorset have been rendered unavailable due to a national issue affecting a website supplier. The NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board announced the disruption on Wednesday afternoon.

The affected practices include Barcroft Medical Centre, Cherry Orchard Surgery, Courtyard Surgery, New Court Surgery, Old Orchard Surgery, Silton Surgery, Spring Orchard Surgery, St Melor House Surgery, The Castle Practice in Ludgershall, Till Orchard Surgery, Elm Hayes Surgery, Hope House Surgery, Mere Surgery, Heart of Bath Medical Partnership, Hindon Surgery and Tisbury Surgery.

Despite the website outages, patient records and clinical systems have not been affected. The NHS body confirmed that GP services remain open and appointments continue as normal.

Alternative online consultation routes are available for most of the affected practices. The NHS advised patients to visit the Integrated Care Board's website for practice details, access to online consultation forms and the latest information regarding the outage.

Patients whose GP practices are not listed among those affected were told that their online services continue to operate normally. The NHS spokesperson stated that further updates would be provided as the situation develops.

GP practice websites down across Swindon and Wiltshire region
Image: Swindon Advertiser

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How it is being reported

In this story: NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board · Swindon · Wiltshire · Bath · Dorset

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