Martin Lewis highlights DWP social tariffs cutting bills to £10

Summarised from 2 outlets · Updated 22 Oct, 17:33 · Archive

Social tariffs available to people claiming DWP benefits can reduce broadband or phone bills to as little as £10 a month.

Social tariffs are cheaper broadband, phone and water packages for people claiming DWP benefits. After Martin Lewis discussed these tariffs on his programme, there was a spike of interest in these 'essential' or 'basic' packages, which are available to people on Universal Credit, Pension Credit and some disability benefits. However, millions of people are missing out because they are not aware the support exists.

The tariffs are delivered in the same way as normal packages, just at a lower price, and sometimes with better terms such as no mid-contract increases. Current prices range from £10 to £23 for unlimited broadband. Most tariffs offer broadband at speeds over 30 Mbit/s, fast enough to stream HD films and shop online. Setup costs should be small if charged at all.

To apply, customers should first check if their current provider offers a social tariff through Ofcom's list. Most applications can be made online or by calling the provider. If a provider does not offer a social tariff, customers can switch to one that does, and their provider may allow them to leave their current contract without paying a penalty fee. The person receiving the benefit must be the main person on the contract.

How it is being reported

• Martin Lewis on DWP benefits that could cut your broadband or phone bill to £10Martin Lewis has discussed social tariffs that can cut broadband or phone bills and are open to people claiming DWP benefitsWharfedale Observer · 22 Oct, 08:24
• Martin Lewis on DWP benefits that could cut your broadband or phone bill to £10Martin Lewis has discussed social tariffs that can cut broadband or phone bills and are open to people claiming DWP benefitsKeighley News · 22 Oct, 08:24

In this story: Martin Lewis · DWP · Ofcom

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