Thames Water takes £145,000 from teacher's account due to meter error

Summarised from 2 outlets · Updated 4 Oct, 15:42 · Archive

Thames Water mistakenly withdrew £145,562 from a teacher's bank account following an incorrect meter reading.

Thames Water withdrew £145,562 from a teacher's bank account due to a meter reading error. The company has not specified how the mistake happened or when the funds will be returned.

It remains unclear what triggered the incorrect meter reading or what action Thames Water is taking to rectify the situation and compensate the affected family.

How it is being reported

• More than £145,000 taken from family's bank account due to Thames Water meter errorGazette & Herald · 4 Oct, 15:14
• More than £145,000 taken from family's bank account due to Thames Water meter errorSwindon Advertiser · 4 Oct, 15:14

In this story: Thames Water

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