One in 10 Thames Valley patients rate GP practice experience poor

Summarised from Bucks Free Press's report · Updated 5 Nov, 13:34 · Archive

More than one in 10 patients in Thames Valley rated their GP practice experience as poor, according to NHS survey figures.

More than one in 10 patients across Thames Valley rated their overall experience of their GP practice as poor, according to new NHS Thames Valley Integrated Care Board survey results. The figure of 10.7 per cent was based on responses from 2,642 people and provides insight into patients' experiences of primary care across the region.

Among Thames Valley respondents who had contacted their practice, 30.9 per cent were recorded in the telephone category overall. Telephone contact was also recorded among 33.8 per cent of those seeking an urgent appointment and 32.8 per cent of those looking for a routine or non-urgent appointment. For those looking for advice or information, the telephone figure stood at 38.1 per cent. The survey also recorded a result of 92.4 per cent overall for the integrated care board, based on 3,276 responses.

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• More than one in 10 Thames Valley patients rate their experience of GP practices poorMore than one in 10 Thames Valley patients rated their overall experience of their GP practice as poor, according to new survey figures.Bucks Free Press · 5 Nov, 12:30

In this story: Thames Valley · NHS Thames Valley Integrated Care Board

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