New Australian jobs site promises feedback to end 'ghosting'

Summarised from 2 outlets · Updated 18 Oct, 03:02 · Archive

A new Australian platform called Knack guarantees job applicants will receive feedback on unsuccessful applications.

A new Australian jobs platform called Knack has launched with a guarantee that young job seekers will never be left without feedback on their applications. Founder Gemma Lloyd told NewsWire that 'ghosting is one of the most demoralising parts of looking for your first job', and that the platform ensures 'nobody gets left without an answer'. The platform shows applicants exactly when their application has been viewed, shortlisted and whether they have advanced to interview.

Knack went live on 24 August and began widespread promotion by 1 October, by which point 5,000 young people had signed up. Ms Lloyd explained that the company checks in with applicants every fortnight about the roles they have applied for. If they have not heard back or been unsuccessful, the platform offers to provide three or four specific, practical suggestions to strengthen their next application based on their CV and the role itself.

The platform was spun out of Work180, Ms Lloyd's women-focused jobs site which publishes information about companies' gender pay gaps, leave entitlements, flexibility and support offerings. The launch coincides with rising youth unemployment in Australia, which increased by 0.3 percentage points to 11.1 per cent in September, outpacing the general population's 0.1 point rise to 4.7 per cent.

How it is being reported

• New jobs site bans ‘ghosting’ as youth unemployment risesA new jobs platform has made the promise every young Australian wants to hear: apply for a role and you will never be left in the dark again.The West Australian · 18 Oct, 02:29
• New jobs site bans ‘ghosting’ as youth unemployment risesA new jobs platform has made the promise every young Australian wants to hear: apply for a role and you will never be left in the dark again.Perth Now · 18 Oct, 02:29

In this story: Knack · Gemma Lloyd · Work180 · Australia

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