Half of N&N staff would recommend hospital to loved ones
Summarised from 2 outlets · Updated 20 Oct, 07:02 · Archive
Only 50.38% of staff at Norfolk and Norwich University Hospital would recommend its care to friends and family, down from 54.80% last year.
Only 50.38% of employees at Norfolk and Norwich University Hospital said they would be happy with the standard of care provided if a loved one needed treatment, according to NHS staff survey figures revealed in the trust's 2025-26 Quality Account. The figure represents a decline from 54.80% in the previous year and falls below the national average of 60.83%.
While the latest score is lower than previous years, it remains above the lowest-performing trust nationally, which scored 34.73%, and well below the best-performing trust at 88.41%.
Alex Stewart, chief executive of Healthwatch Norfolk, described the result as 'of great concern'. He acknowledged that 'some of this may reflect national concerns' but called for specific examples of how local problems could be addressed. He identified poor staff morale as 'the single most important problem to be addressed', whilst noting that Norfolk and Norwich University Hospital is 'generally well regarded by the local population who understand the pressures and resource limitations affecting the whole NHS'.
How it is being reported
- Only half of N&N staff would recommend hospital care to loved onesOnly half of staff at Norfolk's biggest hospital would recommend its care to their friends and family, according to NHS figures.Norwich Evening News · 20 Oct, 06:00
- Only half of N&N staff would recommend hospital care to loved onesOnly half of staff at Norfolk's biggest hospital would recommend its care to their friends and family, according to NHS figures.Eastern Daily Press · 20 Oct, 06:00
In this story: Norfolk and Norwich University Hospital · Healthwatch Norfolk · Alex Stewart · Norfolk
This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem
Comments (0)