Mattishall and Lenwade pharmacy goes paperless next week

Summarised from 2 outlets · Updated 15 Oct, 12:02 · Archive

Mattishall and Lenwade pharmacy is switching to electronic prescriptions from 19 October, causing temporary service disruption.

Mattishall and Lenwade Surgeries is switching to electronic prescriptions from 19 October as part of a major system update. The pharmacy will no longer have access to patients' NHS records or NHS numbers, and repeat prescription slips will not be provided with medication. All prescriptions will instead be sent electronically from the surgery.

During the transition period, the pharmacy will not be able to process urgent or same-day medication requests from 1pm on Thursday 15 October until 10am on Monday 19 October. Patients needing urgent medication during this time will need to have their prescriptions sent to another pharmacy. The pharmacy will continue to offer Pharmacy First consultations, flu and Covid vaccinations, and other NHS services during this period.

A spokesman for the surgeries said: 'We appreciate your understanding and support while we make this important change to our pharmacy systems. We are working together to support your healthcare.' Patients needing their NHS number or a list of repeat medications should contact the surgery's reception or dispensary team, which can also answer questions about prescriptions by phone or request form.

Mattishall and Lenwade pharmacy goes paperless next week — Image: Eastern Daily Press

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How it is being reported

Patients warned of temporary disruption as pharmacy goes paperlessMattishall and Lenwade Surgury is set to go paperless during a major prescription system update.Eastern Daily Press · 15 Oct, 11:35
Patients warned of temporary disruption as pharmacy goes paperlessMattishall and Lenwade Surgury is set to go paperless during a major prescription system update.Norwich Evening News · 15 Oct, 11:35

In this story: Mattishall and Lenwade Surgeries

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