Yorkshire Water ordered to repay £75m for poor performance

Summarised from 2 outlets · Updated 17 Oct, 05:02 · Archive

Regulator Ofwat has ordered Yorkshire Water to repay £75 million because of poor supplier performance. Customers will receive an average £27 reduction on their bills as a result of the under-performance penalty.

Yorkshire Water acknowledged the failure, with a company spokesperson saying: 'We recognise that our performance last year fell short of the standards we and our customers expect in some areas, and we remain focused on improving.'

York Outer MP Luke Charters criticised the outcome, arguing the bill reduction is 'hardly going to make up for years of failure, especially when Yorkshire Water is still putting bills up'. He pointed to rising pollution incidents and sewage in rivers as evidence of systemic problems. Charters called for water companies to be brought under public ownership, stating that 'water is an essential public service, not something that should be run at the expense of customers and the environment'.

How it is being reported

• ‘People across York deserve better,’ says MP as Yorkshire Water ordered to repay £75mLuke Charters MP has said “people across York deserve better” after Yorkshire Water was ordered to repay £75 million because of poor performance.The Press (York) · 17 Oct, 04:00
• ‘People across York deserve better,’ says MP as Yorkshire Water ordered to repay £75mLuke Charters MP has said “people across York deserve better” after Yorkshire Water was ordered to repay £75 million because of poor performance.Gazette & Herald (Malton) · 17 Oct, 04:00

In this story: Yorkshire Water · Ofwat · Luke Charters · York

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