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Cumbria Police warn of Amazon impersonation scams

Summarised from 4 outlets · Updated 12 Oct, 13:58 · Archive

Fraudsters posing as Amazon representatives are targeting older and vulnerable residents across Cumbria with fake payment claims.

Cumbria Police are warning the public about a series of fraud attempts targeting vulnerable and older residents. Scammers posing as Amazon representatives have contacted residents in Workington, Penrith, and across south Cumbria, falsely claiming that a payment is pending on the victim's account.

The fraudsters use various tactics to extract money or sensitive information. They ask some victims to download remote access software, which gives criminals control of their devices. Others are told to share identity documents such as passports or driving licences, or are asked to purchase gift cards and send the codes to the caller.

A Cumbria Police spokesperson said: 'Our officers are regularly providing advice to help people steer clear of fraud.' The force urged the public to check on vulnerable and older family members, friends and neighbours to ensure they have not been targeted or fallen victim to the scams.

Officers reminded people to be wary of cold calling and unsolicited contact. The police spokesperson added: 'Please remind them not to be rushed into doing anything.'

Police stressed that Amazon, banks, police and other official organisations will not ask people to share personal details or download software in this way. Anyone who suspects a call may be fraudulent should hang up immediately. Because scammers can keep the line open, police advise waiting five minutes before calling back or using a different phone. They emphasise the importance of using only trusted contact numbers, not those given by the caller.

Non-urgent reports can be made to police on 101. For banking concerns, dialling 159 from any phone allows you to say the name of your bank and be connected directly.

Cumbria Police warn of Amazon impersonation scams
Image: Cumberland News

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In this story: Cumbria Police · Amazon · Workington · Penrith · Cumbria

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