Microsoft outage disrupts Dyfed-Powys Police online reporting

Summarised from 2 outlets · Updated 13 Nov, 21:08 · Archive

A global Microsoft outage has prevented Dyfed-Powys Police from receiving online crime reports.

A global Microsoft outage that began overnight has disrupted Dyfed-Powys Police's website reporting system and email services. Microsoft Outlook and Teams have also been affected. The force's spokesperson said the outage had impacted their ability to receive online reports via their website and their general contact centre email address.

Until the issues are resolved, the police are asking members of the public to call 101 to make non-urgent reports or send direct messages to their Facebook account. Emergency calls should continue to be made to 999.

Microsoft said it was seeing 'early signs of stabilisation' but that services had not yet fully recovered. The outage has affected government departments, the NHS, businesses and other organisations across the country. The Welsh Government confirmed it was using contingency arrangements. Defence minister Luke Pollard said the outage reinforces the need for greater resilience in digital infrastructure.

How it is being reported

• Police urge public to call 101 as global Microsoft outage hitsDyfed-Powys Police has warned that online crime reports and emails may not reach officersCambrian News · 13 Nov, 14:23
• Residents told to report crime via phone as Microsoft outage hits Dyfed-Powys PoliceGlobal Microsoft outage affects Dyfed-Powys Police websites, Outlook and Teams. Call 101 for non-urgent reports and 999 in emergencies as services recover.County Times · 13 Nov, 11:47

In this story: Dyfed-Powys Police · Microsoft · Welsh Government · Luke Pollard · Powys

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem · Corrections log