Revolut banking app goes down in widespread outage

Summarised from 4 outlets · Updated 20 Oct, 08:50 · Archive

Revolut's banking app has stopped working, preventing users from accessing accounts and making payments.

Revolut's banking app suffered a major outage, leaving users unable to access their accounts or make payments. When opening the app, users encountered a 'Something went wrong' error message instructing them to try again later. More than 1,500 users had reported issues by 8.09am, according to outage tracking website Downdetector, with almost 65 per cent of reports relating to app problems, around 20 per cent to accessing funds and eight per cent to login issues.

The Independent Tech reported that the outage was particularly widespread, affecting not only the app but also leaving users unable to make payments with cards in stores. Complaints came from across multiple countries, with users in the UK, France and Spain reporting disruption. However, it remains unclear whether the outage is affecting every Revolut user.

Revolut acknowledged the problems in a statement posted on social media. 'We are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible,' the company said. 'Our engineering team is actively working to restore full service as quickly as possible.' The company did not provide a timeframe for when users would regain access.

One user reported on outage tracking site Downdetector that 'absolutely nothing on the app is working today, chat is not working, support call is not working, unable to transfer money or make a payment'. Notably, Revolut's own website system status page indicated that all systems were operational at the time of the outage reports.

How it is being reported

• Revolut down LIVE: Banking app 'not working' today as account users report issuesRevolut users say the app is not working today.Daily Express · 20 Oct, 08:46
• Revolut down: Online banking app not working amid major outageRevolut , the online banking app, has gone down in a major outage.Independent Tech · 20 Oct, 08:40
• Revolut down live: Banking app suffers outage as customers can't make paymentsRevolut users are facing problems with the app this morning, with reports of issues with the UK-based bank surging on outage-tracking website DowndetectorThe Mirror · 20 Oct, 08:38
• Revolut ‘down’ as users report error message blocking them from bank accountsRevolut’s banking app has crashed (Picture: NurPhoto via Getty Images) Banking app Revolut has gone ‘down’ with users reporting an error alert when they try to check their accounts. When opening the app, users got a ‘Something went wrong’ message, instructing them to ‘try again later’. They were…Metro · 20 Oct, 08:12

In this story: Revolut · Downdetector · UK · France · Spain

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem