Royal Mail postie explains why 'no junk mail' stickers do not work

Summarised from 2 outlets · Updated 17 Oct, 07:32 · Archive

A Royal Mail postie has explained that 'no junk mail' stickers on letterboxes are ineffective and that customers must use the company's online opt-out service instead.

A Royal Mail postie has explained that 'no junk mail' stickers on letterboxes do not prevent the delivery of unaddressed advertising mail. In a TikTok video, postie Jas answered viewers' questions about deliveries and explained that posties are legally required to deliver unaddressed mail unless a customer has officially opted out.

Jas said that she often receives complaints about junk mail and questions about whether she can read the stickers. She explained: 'Yes, I can read. But it's my job to deliver that mail. Someone's paid for our service, so unless you opt out yes, I legally have to deliver junk mail.' She noted that the online opt-out process takes about two seconds.

Royal Mail confirmed that customers who do not want to receive unaddressed advertising mail can opt out through a simple process on the company's website. Once registered, the opt-out lasts for two years and applies to everyone at the address. Simply asking a postie to stop delivering such mail is not sufficient, as colleagues are required to deliver the mail allocated to each address.

How it is being reported

• Royal Mail postie says 3-word sign 'won’t stop junk mail' - here's what to do insteadRoyal Mail that "simply asking your postie to stop isn't enough"The Mirror · 17 Oct, 07:13
• Royal Mail postie shares 'two-second' method to stop 'junk mail'"Yes, I can read!" Postie reveals why your 'No Junk Mail' sticker is actually doing nothingDaily Express · 17 Oct, 04:03

In this story: Royal Mail · Jas

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