Wirral Council's adult social care upgraded to 'good' rating

Summarised from 3 outlets · Updated 4 Nov, 06:17 · Archive

Wirral Council's adult social care services have been rated 'good' by the Care Quality Commission, up from 'requires improvement'.

Wirral Council's adult social care has been rated 'good' by the Care Quality Commission following an assessment between June and September. This represents an improvement from the previous 'requires improvement' rating and is the first 'good' result the authority has achieved under the CQC's Local Authority Assessment Framework. The assessment examined how adults with care needs are supported by Wirral Council and its partners.

The CQC found that the council had worked hard to improve both the range and quality of services available, including care homes. It had robust quality assurance processes and visited every CQC regulated home at least once per year. The authority was recognised for working with partners to provide dementia specialist support and for ensuring people at risk of harm or abuse had good experiences around safeguarding.

However, shortfalls were identified in two of the nine areas assessed. The CQC raised concerns about digital accessibility, finding that information online could be difficult to access on mobile devices, particularly for people with visual impairments and those who could not easily read English. The council was also found not to have always allowed enough time to prepare people when moving from children's to adult services, to ensure appropriate support plans were in place. In the other seven categories, the council was found to be working at a 'good standard'.

How it is being reported

• Adult social care improving, watchdog saysThe Care Quality Commission has upgraded Wirral Council's adult social care from "requires improvement".BBC Merseyside · 4 Nov, 07:17
• Wirral adult social care rated ‘good’ after improvements review by CQCWirral Council’s adult social care services rated ‘good’ by the CQC, recognising improved support, reduced waiting times and stronger partnership working.Wirral Globe · 4 Nov, 05:00
• Shortfalls remain as Wirral Council adult social care rating improvesShortfalls were identified in the 'equity in experience and outcomes' and 'safe pathways, systems, and transitions' categoriesLiverpool Echo · 4 Nov, 00:01

In this story: Wirral Council · Care Quality Commission · Wirral · Councillor Sue Powell-Wilde

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem · Corrections log