Shrewsbury Business Chamber launches customer service award
Summarised from 2 outlets · Updated 9 Oct, 01:19 · Archive
Shrewsbury Business Chamber has launched a new award recognising businesses delivering excellent customer service across the town.
Shrewsbury Business Chamber has launched a new award celebrating businesses delivering excellent customer service across the town. The Shrewsbury Business Chamber Customer Service Award 2026, sponsored by insight6, is open to all Shrewsbury businesses, including those that are not currently Chamber members.
Entrants will be assessed independently by customer experience specialists insight6, which will select the overall winner through mystery shopping and customer experience assessment. Estaban Bridges, Chairman of Shrewsbury Business Chamber, said: 'There are some brilliant businesses in Shrewsbury doing a great job for their customers, and we wanted to recognise that.' He added that opening the award beyond the Chamber's membership was intended to celebrate local businesses and build relationships with more of them.
Robert Southall, Customer Experience Director at insight6 Worcestershire & Shropshire, noted that 'great customer service can make a huge difference to how people perceive, remember and recommend a business.' The winner will be revealed at Shrewsbury Business Chamber's Annual Christmas Dinner on Thursday 3 December at Origins Restaurant, London Road, Shrewsbury.
How it is being reported
- New customer service award launched for Shrewsbury businessesTown's chamber has created the award to recognise those companies going above and beyond with their customer serviceShropshire Star · 9 Oct, 01:00
- Shrewsbury Business Chamber launches new customer service awardShrewsbury Business Chamber has launched a new award celebrating businesses delivering excellent customer service across the town.Shropshire Live · 7 Oct, 05:19
In this story: Shrewsbury Business Chamber · insight6 · Shrewsbury · Estaban Bridges · Robert Southall
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