Suffolk Police warns of intermittent 101 phone service issues

Summarised from 2 outlets · Updated 16 Oct, 11:02 · Archive

Suffolk Police is experiencing intermittent issues with its 101 non-emergency phone line, though 999 emergency calls remain fully operational.

Suffolk Constabulary has warned the public of intermittent disruption to its 101 non-emergency phone service. The force reassured residents that its 999 emergency lines remain fully operational and urged anyone requiring an immediate police response to continue using the emergency number as normal.

Residents seeking to report non-emergency crimes or incidents are being encouraged to use alternative contact methods while the problems persist. Suffolk Police said members of the public can report crime online through the force's website. People can also speak directly to control room staff via the Live Chat service, which is available through the Suffolk Constabulary website.

The force issued the advice after reports of disruption affecting some calls to the 101 service. Officers reassured residents that emergency communications had not been impacted and that support remained available through other channels. Suffolk Constabulary thanked members of the public for their patience while the problems are ongoing.

How it is being reported

• Suffolk Police issue urgent message as phone problems hit forceSuffolk Constabulary warns of intermittent 101 phone issues, but 999 emergency lines remain operational.East Anglian Daily Times · 16 Oct, 10:47
• Suffolk Police issue urgent message as phone problems hit forceSuffolk Constabulary warns of intermittent 101 phone issues, but 999 emergency lines remain operational.Ipswich Star · 16 Oct, 10:47

In this story: Suffolk Constabulary · Suffolk

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