Taunton council tenant waits months for vital flat repairs

Summarised from 2 outlets · Updated 5 Nov, 06:44 · Archive

A Taunton man has waited months for Somerset Council to carry out repairs including a new door, roof leak and wall cracks.

Kieran Warren has been waiting since July 2025 for Somerset Council and Homes in Somerset to complete multiple repairs to his council flat on Enmore Road in Taunton, near the Rowbarton allotments. The repairs needed include a replacement front door, a leaking roof, cracks in the walls, missing mortar in the brickwork and damp or mould in the lounge.

The front door replacement began in June 2025 as part of the council's door replacement programme to bring properties in line with new fire safety regulations. Mr Warren selected a door in mid-June but received no further communication until mid-September, when the wrong door was delivered by the contractor. He chased the council for a response in mid-September and late-October 2025 but received no reply, and the correct door has not been installed.

Following a routine damp and mould survey in August 2025, the council identified damp or mould in the lounge along with a visible crack. Mr Warren subsequently filed reports in October 2025 for cracking on his lounge and kitchen walls, missing mortar in the brickwork and a suspected roof leak, with water marks visible on his ceiling and window area. He said he had experienced significant stress from the delays, with scaffolding left outside his property for weeks without any work or inspections being undertaken.

Somerset Council has offered Mr Warren compensation for the delays. The council said it is reviewing how multiple repairs to the same property would be carried out to avoid other tenants suffering similar delays.

How it is being reported

• Taunton man left waiting months for multiple repairs to council flat'I'm only complaining about things that need doing – about thing I can't fix myself'SomersetLive · 5 Nov, 06:00
• Taunton man left waiting months for multiple repairs to council flatKieran Warren has been battling with Somerset Council and Homes in Somerset over a string of much-needed repairs to his flat in northern TauntonSomerset County Gazette · 4 Nov, 05:00

In this story: Kieran Warren · Somerset Council · Homes in Somerset · Taunton

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