Thames Water apologises after £145,000 customer billing mistake

As reported by BBC Business · Updated 1 Oct, 21:33 · Archive

The firm has apologised to the family.

Read the report

• Thames Water forced to apologise after blunder sees £145,000 taken from customer’s accountThe Independent · 1 Oct, 21:33
• Thames Water apologises after £145,000 customer billing mistakeBBC Business · 1 Oct, 19:09