South Western Railway offers free taxis after London rail disruption

Summarised from Evening Standard's report · Updated 23 Oct, 11:51 · Archive

South Western Railway offered free taxis to stranded commuters after a police incident caused major disruption at Waterloo.

A police incident between Woking and Brookwood caused major rail disruption on Thursday evening. Waterloo station became so overcrowded that station staff were forced to close it, leaving thousands of commuters stranded in the capital. Trains were cancelled or severely delayed, with some passengers stuck on stationary trains or at the station for hours.

By 8pm, South Western Railway responded by offering free taxis to passengers still unable to leave London. The railway company told affected travellers they could claim for journeys as far as Exeter, a distance of approximately 170 miles. Passengers reported being stuck without moving for 45 minutes or longer, with some complaining of poor communication about when services would resume.

Read the report

• Thousands of stranded London commuters offered free taxis for up to 170 miles amid rail chaosSouth Western Railway says passengers can claim for journeys as far as ExeterEvening Standard · 23 Oct, 08:14

In this story: South Western Railway · Waterloo · London · Woking · Brookwood · Exeter · Eastleigh · Gillingham

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