Tip worker accused of using visitor's details to find her

Summarised from 2 outlets · Updated 27 Oct, 06:08 · Archive

A Wiltshire recycling centre worker allegedly used a visitor's booking details to identify and contact her on social media.

A woman visited Stanton St Quintin Household Recycling Centre near Chippenham to dispose of old furniture. Her father claims that later the same day a member of staff attempted to add her on Snapchat, Facebook and Instagram and continued making contact requests over the following nine days.

Her father alleged the worker had identified his daughter using information available through the recycling centre's system and described the experience as harassment. He raised concerns about how residents' personal information is protected at the site. He said his daughter was now frightened to return to the recycling centre and claimed some of her friends were also reluctant to use it.

Wiltshire Council confirmed it had received a complaint and said the matter had been reviewed under site operator FCC Environment's internal procedures, with its findings considered by FCC management through the appropriate HR processes. The council stressed that recycling centre staff only have access to limited information needed to establish whether someone is eligible to use the service, comprising a vehicle registration number, first name, surname and address. The council said no additional personal information was accessible to site staff.

How it is being reported

• Tip worker accused of using visitor's booking details to find her onlineA woman was left “frightened” after a Wiltshire recycling centre worker allegedly attempted to contact her on social media.Gazette & Herald · 27 Oct, 05:00
• Tip worker accused of using visitor's booking details to find her onlineA woman was left “frightened” after a Wiltshire recycling centre worker allegedly attempted to contact her on social media.Wiltshire Times · 27 Oct, 05:00

In this story: Stanton St Quintin Household Recycling Centre · Chippenham · Wiltshire Council · FCC Environment · Wiltshire

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