Linkt toll system shuts down for four-day upgrade

Summarised from 2 outlets · Updated 21 Oct, 23:32 · Archive

Australian toll provider Linkt is shutting down its online services for four days for a system upgrade, affecting millions of drivers.

Linkt, which manages toll payments across Sydney, Melbourne and Brisbane's busiest roadways, has shut down all online services for four days for system maintenance. The shutdown affects major routes including Sydney's WestConnex M4, NorthConnex and M5 South-West Motorway, Melbourne's CityLink and EastLink, and Brisbane's Gateway Motorway and Logan Motorway. Services will not resume until 7am on Monday.

During the outage, commuters cannot log into accounts, manage vehicles, buy passes or make payments online. However, roads remain open for travel and vehicle tags and number plates will still be recorded on every trip. These journeys will be charged once the system comes back online.

Drivers with accounts set to auto top-up have been warned to expect larger-than-usual top-up fees when their accounts go back online, as accumulated charges are processed.

How it is being reported

• Toll company Linkt to shut down for four days over major company system upgradeMillions of drivers on Australia’s busiest toll roads have lost access to their accounts, with motorists warned to brace for larger top-up fees.Perth Now · 21 Oct, 23:02
• Toll company Linkt to shut down for four days over major company system upgradeMillions of drivers on Australia’s busiest toll roads have lost access to their accounts, with motorists warned to brace for larger top-up fees.The West Australian · 21 Oct, 23:02

In this story: Linkt · Sydney · Melbourne · Brisbane

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