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Union calls for Royal Mail summit over collapse fears

Summarised from 2 outlets · Updated 14 Oct, 12:02 · Archive

The Communication Workers Union has called for an emergency summit, warning Royal Mail is on the brink of collapse.

The Communication Workers Union has called for an emergency summit with the Government and Royal Mail management, warning the company is on the brink of collapse. Union leaders called for a pause to the rollout of a new delivery model, citing operational issues and unmanageable workloads.

CWU general secretary Dave Ward said Royal Mail has been in structural decline for over a decade and that the company faces a recruitment and retention crisis. He stated that previous commitments and agreements have not been honoured, and called for a business vision that provides dignified work for employees and quality service for consumers.

Royal Mail defended its changes, saying the new delivery model rollout is 90 per cent complete across 1,200 delivery offices. The company maintained that performance is improving, with delivery reaching an average of 95 per cent of addresses daily across the UK, up from 88 per cent before the deployment of the new model.

Union calls for Royal Mail summit over collapse fears
Image: Worcester News

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In this story: Communication Workers Union · Royal Mail · Dave Ward · Ofcom · United Kingdom

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