Brampton and Kirkby Stephen to lose copper broadband services

Summarised from 2 outlets · Updated 13 Oct, 12:32 · Archive

Openreach will stop selling copper-based landline and broadband services in Brampton and Kirkby Stephen from November 4, 2027.

Openreach has named Brampton and Kirkby Stephen among 112 telephone exchange areas across the UK where it will restrict new copper landline and broadband orders from November 4, 2027. The move affects around 620,000 properties nationwide as the UK retires its old copper network and transitions to digital services.

The phased switch-off begins once an exchange reaches around 75 per cent full-fibre coverage. Both Cumbrian towns will join other parts of Cumbria already using 'Stop Sell' rules, where new copper-based products are no longer sold as the countdown to withdrawal begins.

Bryn Thompson, director at digital landline provider Phonely, said that existing landlines will not be suddenly disconnected by the announcement. He noted that most people can keep their existing telephone number and handset when moving to digital services, and advised households to check whether their phone service is already digital. He highlighted that the change is 'particularly important for older people, those with limited mobile signal and anyone using a personal alarm connected to their phone line'.

These changes are separate from the nationwide analogue landline switch-off planned for January 31, 2027.

How it is being reported

• Warning issued as two Cumbrian towns to see major change to broadband servicesOpenreach will restrict new copper landline and broadband orders in Brampton and Kirkby Stephen from November 4, 2027, where full fibre is available.Cumberland News · 13 Oct, 12:00
• Warning issued as two Cumbrian towns to see major change to broadband servicesOpenreach will restrict new copper landline and broadband orders in Brampton and Kirkby Stephen from November 4, 2027, where full fibre is available.Westmorland Gazette · 13 Oct, 12:00

In this story: Openreach · Brampton · Kirkby Stephen · Cumbria · UK · Phonely

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