Hoax bomb threats unlikely to trigger flight compensation

Summarised from This Is Local London's report · Updated 5 Nov, 19:10 · Archive

Passengers disrupted by hoax bomb threats on European flights are unlikely to be eligible for compensation.

Several aircraft across Europe have been diverted following hoax bomb threats made to UK airports and flights, with others safely reaching their destinations. The UK government has described the threats as malicious hoaxes.

The Civil Aviation Authority expects the incidents to be classified as an 'extraordinary circumstance', a category referring to delays or cancellations caused by issues beyond the airline's responsibility. This classification means affected passengers are unlikely to be eligible for compensation.

Rory Boland, editor of Which? Travel, noted that while passengers cannot claim compensation, airlines retain a duty of care. Passengers are entitled to food, drink or hotel stays depending on delay length, and can choose between refunds or rerouting at the earliest opportunity. In these exceptional circumstances, delays may be prolonged, particularly if the destination airport closes temporarily to assess the threat.

Hoax bomb threats unlikely to trigger flight compensation — Image: This Is Local London

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What you need to know about compensation after hoax bomb threats on flightsPassengers affected by hoax bomb threats on flights are unlikely to be compensated for the disruption - here's why.This Is Local London · 5 Nov, 17:30

In this story: Heathrow · Birmingham · Civil Aviation Authority · Which?

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