Yorkshire Water blames chlorine taste in York's tap water

Summarised from 2 outlets · Updated 2 Nov, 13:10 · Archive

Yorkshire Water says small changes to how it treats York's water supply have led some customers to notice a chlorine taste.

Yorkshire Water says small changes to its treatment of York's water supply network have resulted in some customers noticing a chlorine taste in their tap water. People across the city have reported switching to bottled water, with some describing the taste as "undrinkable". Yorkshire Water said the recent change has not altered the quality or safety of the supply, which continues to meet drinking water standards. A spokesperson noted that chlorine is an essential part of the water treatment process and has always been used to disinfect drinking water in York, with concentrations carefully controlled and continuously monitored to remain within the normal range expected for public water supplies.

Some York residents have reported the issue persisting for several months. A Tang Hall resident said the "chlorine smell is so strong" it had been a problem for an extended period, while other residents said they had bought water filters due to the unusual taste. One resident claimed to have been on bottled water for three months.

Yorkshire Water acknowledged that minor changes in the taste or odour of drinking water can be concerning for customers and said it investigates concerns raised. The company has promised to look into complaints from residents about the quality of their tap water.

How it is being reported

• Why York’s tap water tastes like chlorine, according to Yorkshire WaterYorkshire Water says “small changes” to how it treats York’s supply network has resulted in some customers noticing a chlorine taste in their tap water.The Press (York) · 2 Nov, 11:53
• Why York’s tap water tastes like chlorine, according to Yorkshire WaterYorkshire Water says “small changes” to how it treats York’s supply network has resulted in some customers noticing a chlorine taste in their tap water.Gazette & Herald (Malton) · 2 Nov, 11:53

In this story: Yorkshire Water · York · Nicola Shaw · Tang Hall

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