Apple limits iPhone Duo orders to two per customer worldwide

Summarised from 2 outlets · Updated 20 Oct, 10:20 · Archive

Apple is restricting purchases of its new iPhone Duo to two units per customer across multiple regions including the US, UK, Japan and Spain.

Apple is restricting iPhone Duo purchases to two per customer across the United States, the United Kingdom, Japan, Spain and other regions worldwide. When customers attempt to add more than two units to their cart on the Apple website or app, they receive a message stating: 'A maximum of 2 iPhone Duo can be purchased per customer.'

It remains unclear exactly when Apple implemented the purchase limit. MacRumors reports that some Reddit users describe the restriction as new, though it could not confirm whether it was in place from the start of pre-orders on 16 October. Engadget's reporting confirms reports from the iPhone Duo community suggesting some customers were able to place orders for more than two units when pre-orders initially opened.

Apple said demand for the iPhone Duo was 'nothing short of extraordinary'. The company had to push back shipping dates after launch day delivery stock sold out within minutes of pre-orders going live. Most customers now face delivery estimates of January 2027 or later, though Apple has been moving some delivery dates forward. It remains unclear how Apple is preventing scalpers from circumventing the limit by creating multiple accounts.

How it is being reported

• The Apple Store will only let you check out two iPhone DuosApple is limiting iPhone Duo purchases to two per customers around the world.Engadget · 20 Oct, 10:07
• Apple Limiting U.S. iPhone Duo Orders to Two Per CustomerApple is only allowing customers in the United States to purchase a maximum of two iPhone Duos. Attempting to purchase more than two on the website or the Apple Store app gives the following notice: "A maximum of 2 iPhone Duo can be purchased per customer. Please adjust the total quantity of iPhone Duo in your order before checking out." Some Reddit users describe the U.S. purchase limit as new, but we couldn't confirm if it was in place when pre-orders started on October 16. The Reddit thread has reports from customers claiming to have been able to purchase four Duos and from those who say…MacRumors · 20 Oct, 00:42

In this story: Apple · United States · United Kingdom · Japan · Spain · China

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem