British Gas customers offered up to £1,700 for energy debt

Summarised from 2 outlets · Updated 9 Oct, 21:19 · Archive

British Gas customers can apply for up to £1,700 in energy bill credit from the British Gas Energy Trust.

British Gas customers can receive up to £1,700 per household to help with energy debt, paid as a bill credit through the British Gas Energy Trust's Energy Support Grant scheme. The grant opened on 1 October and is available to both credit and prepayment meter customers, though applicants must have sought guidance or advice on their energy debt to be eligible.

The application process takes six weeks, after which the payment will be reflected on the customer's energy account as a bill credit. The grant is not available to customers who have received a grant from the fund within the last two years. Customers of other energy firms must apply to their own provider first and can only access the scheme if they have been declined elsewhere and can provide evidence of the refusal.

The reopening of the grant coincides with Ofgem raising its price cap to £1,723 per year for a typical household, a four per cent increase from £1,633, effective from 1 November. The British Gas Energy Trust is an independent charity that runs the Energy Support Grant scheme.

How it is being reported

• British Gas households could receive £1.7k to tackle energy debts.British Gas customers are set to receive up to £1,700 per household, paid directly into their energy accounts to help tackle debt.Oxfordshire Guardian · 9 Oct, 20:00
• British Gas households could receive £1.7k to tackle energy debts.British Gas customers are set to receive up to £1,700 per household, paid directly into their energy accounts to help tackle debt.Oxford Mail · 9 Oct, 20:00

In this story: British Gas · British Gas Energy Trust · Ofgem

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