BT broadband and email services hit by outage across UK

Summarised from 2 outlets · Updated 21 Oct, 02:20 · Archive

BT customers across the UK reported broadband, email and phone service issues overnight.

BT customers across the UK experienced broadband, email and phone service disruptions overnight, according to reports tracked by DownDetector, a website that analyses how online services are functioning.

The Mirror reports that DownDetector received 384 reports of problems with BT service within half an hour, with the first reports arriving around 1:30am on Wednesday. The Daily Express reported that at least 331 reports had been logged by 1:37am.

More than four in five of the reports concerned BT's broadband service, with approximately one in ten relating to email services. The outage affected home phone and television services as well as broadband across the country.

How it is being reported

• BT outage LIVE: UK customers facing issues after huge spike in 'problem' reportsAt least 331 reports had been logged as of 1.37am.Daily Express · 21 Oct, 01:59
• BT outage live updates as UK customers face broadband issues overnightBT customers are reporting issues with broadband and email services, according to monitors tracking reports of problems with online servicesThe Mirror · 21 Oct, 01:55

In this story: BT · DownDetector · United Kingdom

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem