Worcestershire Royal Hospital neonatal unit wins national award

Summarised from 2 outlets · Updated 24 Oct, 06:09 · Archive

Worcestershire Royal Hospital's neonatal unit has been awarded the Bliss Baby Charter Gold Award, recognising excellence in family-centred care for premature and sick babies. The award, given by the charity Bliss, makes the unit one of just 10 hospitals in England to receive the accolade.

Shauna Neuman, whose daughter Autumn was born more than 10 weeks early, praised the team's support. She said the Worcester neonatal team made her family 'feel like family' and described enjoying visits to see both her daughter and the nurses. She also highlighted the ongoing care after discharge, noting she received support for several months while Autumn had oxygen requirements. Ms Neuman said she was taught how to manage and clean the oxygen tubes and had support 'always there at the other end of the line'. Even ten months later, she visits occasionally and described being 'forever grateful to the team who saved and nourished our little girl'.

Bliss praised the unit for its teamwork, knowledge, and commitment to involving parents in their baby's care.

How it is being reported

• Hospital unit where patients 'feel like family' celebrates national awardA neonatal unit that makes patients "feel like family" has been nationally recognised for its care.Malvern Gazette · 24 Oct, 05:00
• Hospital unit where patients 'feel like family' celebrates national awardA neonatal unit that makes patients "feel like family" has been nationally recognised for its care.Worcester News · 24 Oct, 05:00

In this story: Worcestershire Royal Hospital · Bliss · Shauna Neuman · Autumn Neuman · England · Worcester

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