Housing provider Home Group downgraded by regulator

Summarised from 4 outlets · Updated 30 Oct, 06:05 · Archive

Home Group, which manages over 10,000 homes in Cumbria, has been downgraded by the regulator over damp, mould and repair failings.

Home Group, which operates across Cumberland and Westmorland and Furness, has been downgraded by the Regulator of Social Housing following an inspection published on Wednesday, 28 October. The organisation, which owns around 52,800 social homes nationally and more than 10,000 in Cumbria, received a C2 rating for consumer standards, meaning improvements are needed. Its governance grade was reduced from G1 to G2.

The regulator identified weaknesses in Home Group's management of damp, mould and condensation cases, including high case volumes and evidence that reports are not always responded to within appropriate timescales. The regulator also found that while Home Group has improved the timeliness and effectiveness of its repairs, maintenance and planned improvements services, improvements are required to ensure the level of overdue repairs is reduced further.

The inspection covered Home Group as a whole and did not identify problems at particular properties in Cumbria. The regulator also examined Home Group's programme of physical property surveys.

How it is being reported

• Housing provider downgraded over damp, mould and repair failingsHome Group has been downgraded by the housing regulator following findings of damp and mould delays, overdue repairs and weaknesses in property records.NW Evening Mail · 30 Oct, 08:03
• Housing provider downgraded over damp, mould and repair failingsHome Group has been downgraded by the housing regulator following findings of damp and mould delays, overdue repairs and weaknesses in property records.Westmorland Gazette · 30 Oct, 08:03
• Housing provider downgraded over damp, mould and repair failingsHome Group has been downgraded by the housing regulator following findings of damp and mould delays, overdue repairs and weaknesses in property records.Cumberland News · 30 Oct, 05:00
• Housing provider downgraded over damp, mould and repair failingsHome Group has been downgraded by the housing regulator following findings of damp and mould delays, overdue repairs and weaknesses in property records.Whitehaven News · 30 Oct, 05:00

In this story: Home Group · Regulator of Social Housing · Cumbria · Cumberland · Westmorland and Furness · Newcastle

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem · Corrections log