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Customer claims Texas Roadhouse served him cheaper steak repeatedly

Summarised from Fox News's report · Updated 26 Oct, 10:31 · Archive

A Texas Roadhouse customer claims he was served sirloin instead of filet mignon three times at the same restaurant.

Kenneth Card claims that a Texas Roadhouse in Forsyth, Illinois served him sirloin instead of filet mignon on three separate visits. Card, who has worked in hotel and restaurant kitchens preparing and cutting steaks, said his experience gave him confidence in identifying the difference between cuts. He visits the restaurant about once a week and had built a rapport with staff.

On his first visit, Card told staff he thought he had received the wrong steak and they replaced it with filet. On his next visit, he ate the steak without raising the issue. When he ordered filet mignon again on a third visit, he spoke with a manager. The restaurant took the steak away to seek a second opinion and told Card it was not what he had ordered. He waited for a replacement, which he took home and later posted about on TikTok in early October, generating over 30,000 views.

Customer claims Texas Roadhouse served him cheaper steak repeatedly
Image: Fox News

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In this story: Kenneth Card · Texas Roadhouse · Forsyth, Illinois

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