NHS app sends prescription-ready alerts to phones and smartwatches
Summarised from 2 outlets · Updated 12 Oct, 01:00 · Archive
NHS app users in England can now receive alerts on phones and smartwatches when prescriptions are ready to collect.
Millions of NHS app users in England can now receive alerts on their phones and smartwatches when their prescriptions are ready to collect. The NHS said the update will help reduce unnecessary calls to pharmacies and premature trips to the chemist, freeing up pharmacy staff time to focus on patient support. Users must enable push notifications in the app to receive the alerts.
The service will roll out to nearly 2,500 chemists across England, including every Asda and Boots pharmacy. Health innovation minister James Frith said the feature is 'a practical example of how digital technology can make a difference to people's everyday experience of the NHS'. Rob Thompson, chief digital, data and technology officer at NHS England, described it as 'the latest step in the NHS giving people more control over how they manage their healthcare'.
This follows the launch of an 'Amazon-style' prescription tracker on the NHS app last May, which lets patients check the live status of their medication. That feature has already been used by almost 2.9 million people, with around one in three pharmacies in England now offering the tracking service.
How it is being reported
- NHS app will now notify you when prescriptions are ready for collectionThe update will help tackle unnecessary calls or premature trips to the chemist to pick up medication, NHS England said.Daily Mail · 12 Oct, 00:50
- NHS prescription alerts now available on phones and even smartwatchesPatients welcome new NHS development which sees alerts sent out when prescriptions are ready to be picked upThe Mirror · 12 Oct, 00:04
In this story: NHS England · James Frith · Rob Thompson · England · Asda · Boots
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