Google Cloud outage hits Revolut, Rightmove and UK banks

Summarised from 2 outlets · 4 reports · Updated 20 Oct, 12:02 · Archive

A Google Cloud outage affecting the Europe-west2 region has disrupted services at Revolut, Rightmove, Lloyds Bank and HSBC.

A Google Cloud outage affecting the Europe-west2 region, believed to be London, has disrupted services at multiple UK firms. The issue began late on Monday evening and caused errors and intermittent network failures across Cloud services.

Revolut users reported problems with card payments, transfers, cash withdrawals and account access. More than 1,500 issues were logged on Downdetector on Tuesday morning. Lloyds Bank, HSBC, Royal Mail, DPD and Rightmove users also reported disruption to services.

Revolut said: 'We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers' money and data are safe. We've been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.' Google stated on its service health page: 'Our engineering team continues to investigate the issue. We apologise to all who are affected by the disruption.'

How it is being reported

• LIVE - Businesses and banks hit by outage as Google Cloud apologisesA Google Cloud outage has affected online services, including banks and delivery businesses in the UKWorcester News · 20 Oct, 11:56
• LIVE - Businesses and banks hit by outage as Google Cloud apologisesA Google Cloud outage has affected online services, including banks and delivery businesses in the UKMalvern Gazette · 20 Oct, 11:56
• Revolut and Rightmove hit by Google Cloud outage as thousands reports issues onlineRevolut users have reported problems after a Google Cloud outage; Lloyds Bank and HSBC users also report disruption in the UK.Malvern Gazette · 20 Oct, 11:42
• Revolut and Rightmove hit by Google Cloud outage as thousands reports issues onlineRevolut users have reported problems after a Google Cloud outage; Lloyds Bank and HSBC users also report disruption in the UK.Worcester News · 20 Oct, 11:42

In this story: Revolut · Google Cloud · Rightmove · Lloyds Bank · HSBC · Royal Mail · DPD · London

This summary was written by AI from the headlines and standfirsts above, and states as fact only what at least two outlets report. How we use AI · Report a problem