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Royal Mail to cut up to 2,500 jobs by end of 2027

Summarised from 4 outlets · Updated 7 Oct, 17:37 · Archive

Royal Mail has announced plans to cut up to 2,500 jobs by the end of 2027 as part of a transformation programme.

Royal Mail has announced plans to cut up to 2,500 jobs by the end of 2027. The job cuts will affect people in head office and support function roles as the company undergoes what it describes as a 'significant transformation'.

Letter volumes have declined by more than 70% since their peak, the company said. At the same time, customers are demanding faster and more convenient parcel delivery services. Royal Mail is also implementing universal service reform as it adapts to what it called 'a rapidly-changing market'.

Alistair Cochrane, chief executive of Royal Mail, said: 'We have been working hard to reduce costs and simplify processes across all areas of the business as we transform to win in a very competitive market. These proposed changes remove duplication and allow us to invest further in the service we deliver for our customers.' He added that the company was committed to working closely with trade unions throughout the process.

The announcement comes after Royal Mail missed its delivery targets in August. The company said it was making progress towards its goals as it rolled out a major overhaul scrapping second-class post on Saturdays. During the first quarter of the year, it delivered 85% of first-class mail the next day and 91.4% of second-class mail within three working days.

The company said the proposed changes would not be easy but were necessary to build 'a stronger, simpler and future-ready Royal Mail'.

Royal Mail to cut up to 2,500 jobs by end of 2027
Image: Westmorland Gazette

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In this story: Royal Mail · Alistair Cochrane

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