Royal Mail urges writers to add two words to envelopes

Summarised from 2 outlets · Updated 13 Oct, 07:19 · Archive

Royal Mail recommends writing 'Return Address' on envelopes and parcels to help undelivered mail find its way back.

Royal Mail recommends writing the words 'Return Address' on envelopes and parcels, followed by your full name and address including postcode. This helps undelivered mail find its way back to the sender.

The return address should typically be placed on the back of an envelope and kept clearly separate from the recipient's details on the front. If added to the front instead, it must be positioned so it does not interfere with the main delivery address. The label helps identify the sender's details, preventing confusion with the recipient's address.

This measure is particularly useful when sending important items such as documents, cards with personal messages or parcels intended as gifts. If the delivery address is incomplete or the item cannot be delivered for another reason, having your contact details on the outside gives Royal Mail a clear way to return it to you.

How it is being reported

• Royal Mail urges customers to put two words on envelopes every timeA simple addition to your post could make all the difference if a letter or parcel cannot reach its destinationThe Mirror · 13 Oct, 07:01
• Royal Mail urges everyone to write 'two words' on envelopes and parcelsPeople sending letters and parcels have been reminded of a small but useful step that could help if their post goes astrayDaily Express · 13 Oct, 07:00

In this story: Royal Mail

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